Senior Technical Application Engineer - Monitoring & Diagnostics

GE Vernova, Inc.; United States; Remote; USD 113,000 - 189,000; Full time

Benefits offered by this job

Relocation assistance provided

Discretionary annual bonus

Job summary

GE Vernova is seeking a highly technical TAE to provide expert technical support for Grid Automation M&D customers. You will build relationships, lead from inception to closure, and guide customers through pre-sales decisions and post-sales support.

You will develop technical proposals, train customers and teams, coordinate with sales, engineering and product management, and help integrate M&D products with customer systems using DNP3, Modbus and IEC 61850.

Qualifications

• Bachelor's degree in electrical engineering or technology required, accredited program.
• Minimum 10 years in industrial/utility monitoring and diagnostics of transformers, breakers, and related software.
• Willingness to travel up to 50% of the time.

Responsibilities

• Act as expert consultant to plan and develop technical solutions for monitoring needs.
• Interpret specs and convert to product requirements and interface with customer systems.
• Coordinate with sales for calls, presentations, bid meetings and site walks.

Skills

Customer relationship management

Technical consulting

Pre-sales support

Travel coordination

Education

Bachelor's degree in electrical engineering

Tools

Modbus

DNP3

IEC 61850

Job description

Job Description Summary

The TAE will be highly technical, customer focused and self-motivated in providing expert technical support for GE Vernova Grid Automation M&D customers. The TAE will be responsible for building relationships with customers and for leading and managing all activities from inception of a customer request to successful conclusion. The TAE will lead the customer through pre-sales decisions and provide technical support for post sales.

Job Description

Essential Responsibilities

• Act as expert consultant to guide customers in planning and development of technical solutions for their monitoring needs
• Interpret transformers and circuit breaker specifications, single line diagrams, customer best practices, system integration needs, and convert to product specifications
• Coordinate with sales teams to make customer calls and presentations and participate in bid meetings and site walk-through meetings with customers as necessary.
• Develop technical proposals, ensuring compliance to Customer's specs by working closely with engineering, product managers, and proposal managers
• Customize and present targeted technical papers and presentations at technical conferences, to customers or internal in support of sales or service
• Provide market dynamics input such as competitive intelligence or voice of customer feedback to the product technology and service teams and act as a link from the customer to services, marketing, engineering and product development teams
• Provide product training and application training to customers, sales force, and TAE, Customer Service and Field Services teams
• Lead customers in architecting, commissioning, and testing new products, solutions and pilot projects
• Assist customers in configuration and troubleshooting of M&D products integration into customer systems over various communication channels and protocols (DNP3, Modbus, IEC 61850)
• Analyze results from the monitoring equipment and assist customers with recommended actions or settings modifications
• Develop knowledge of GE Vernova Grid Automation complementary product lines to M&D such as Protection and Control, Industrial Communications, Services, Software. Act as link between the customers and other GE Vernova Grid Automation product lines
• Track issues discovered during demonstration, evaluation, testing of product and pilot projects and follow through with Technology team to provide a resolution
• Identify training opportunities and assume ownership for self-development and training of others
• Analyze large customer fleets of monitoring equipment and determine opportunities for product upgrades of obsolete products

Required Qualifications

• Bachelor's degree in electrical engineering or technology from an accredited college or university or equivalent experience
• Minimum of 10 years of Industrial and utility monitoring and diagnostics of transformers, circuit breakers, related software applications, and communications of monitoring devices to customer systems, including hands-on troubleshooting
• Ability to maintain professional demeanor and interact with all levels of customers, from electricians to C-level
• Must be willing to travel up to 50% of the time

Desired Characteristics

• Demonstrated extensive experience in substations and substation equipment
• Experience using GE Vernova and other brands of Monitoring and Diagnostics products
• Understand the multiple transformer and circuit breakers failure modes, along with DGA gas diagnostics, Bushing diagnostics and Partial Discharge
• Deep experience in SCADA protocols such as Modbus, DNP3, IEC 61850. (Knowledge of MQTT is a plus) and communication topologies
• Capable to devise solutions to fit customer data integration and cybersecurity needs
• Strong creative and problem-solving skills

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation.

GE Vernova is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

#LI-Remote - This is a remote position

Application Deadline: October 30, 2026

For candidates applying to a U.S. based position, the pay range for this position is between $113,200.00 and $188,800.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on Octob