Senior Technical Account Manager, Twitch Delivery

Amazon; New York (NY); On-site; USD 114,000 - 190,000; Full time

Job summary

Join a forward-thinking company as a Senior Technical Account Manager in the dynamic video advertising sector. This role offers the chance to manage campaign delivery and optimize monetization strategies for major advertisers. You will play a crucial role in ensuring customer satisfaction through technical support and innovative problem-solving. With a focus on data analysis and collaboration, you will help shape the future of video advertising across a diverse network of platforms. If you are passionate about digital advertising and eager to drive success in a rapidly evolving industry, this opportunity is perfect for you.

Benefits

Equity

Sign-on Bonuses

Comprehensive Health Coverage

Qualifications

• 6+ years of experience in digital advertising and client-facing roles.
• Proficient in data analysis and annual brand/media planning.

Responsibilities

• Drive advertiser success through proactive monitoring of campaign delivery.
• Collaborate with sales to maximize video advertising performance.

Skills

Digital Advertising

Data Analysis

Client Relations

Campaign Management

Tools

Doubleclick (XSM, DFP)

AdJuster

Salesforce

Job description

Senior Technical Account Manager, Twitch Delivery

Job ID: 2973629 | Amazon Advertising LLC

Video advertising is a complex, multi-sided market with many technologies at play within the industry. Digital video is rapidly growing and evolving as viewers shift from traditional TV to OTT. Publishers are increasingly adding video content to their online experiences. Amazon’s video program is a rising competitor in this industry, with differentiated assets such as customer and audience insights, exclusive video and audio content, and inventory on streaming services (IMDb TV, Twitch, Prime Video, Amazon Music) and devices (Fire TV, Echo, Fire Tablet). These assets position us as a comprehensive service for advertisers and agencies. As our business expands, we continuously experiment with emerging ideas, technologies, and global markets.

Our team seeks a Sr. Technical Account Manager to support our growth and achieve our goals. In this role, you will manage campaign delivery and oversee programs related to supply monetization and optimization for major advertisers. You will have the opportunity to join Amazon’s rapidly growing video advertising business, ensuring high-quality technical and operational support to maintain excellent customer satisfaction. The ideal candidate is customer-obsessed, technically skilled in solving complex problems, and persistent in resolving issues amidst ambiguity.

Key job responsibilities

• Drive advertiser success through proactive monitoring and troubleshooting of campaign delivery issues
• Develop and improve Standard Operating Procedures for incident response
• Collaborate with sales to propose strategies to maximize video advertising performance
• Gain expert understanding of product functionality and train customers and internal teams

About the team

The Video Ads Demand & Monetization team’s mission is to create the world’s most engaging video advertising experiences. We develop demand products that enable advertisers to buy video media across a diverse network of publishers and devices. Our team is focused on innovation, launching new capabilities, inventory sources, and measurement technologies across Amazon’s ecosystem.

BASIC QUALIFICATIONS

• 6+ years of experience in digital advertising and client-facing roles, with a focus on data analysis
• Experience in annual brand and media planning
• Proficiency with Doubleclick (XSM, DFP), AdJuster, or Salesforce

PREFERRED QUALIFICATIONS

• Experience analyzing data to identify performance drivers and optimize campaigns

Amazon is an equal opportunity employer. We value diversity and inclusion. If you require accommodations during the application process, please visit this link. Compensation varies by geographic location, with a range from $114,800 to $189,800 annually, based on factors such as experience and market. Additional benefits include equity, sign-on bonuses, and comprehensive health coverage. For more details, visit Amazon Benefits. This position remains open until filled. Applicants are encouraged to apply via our careers site.