Senior Technical Account Manager

Onto Innovation; BLOOMINGTON (MN); On-site; USD 103,000 - 155,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision insurance

401(k) with employer match

Employee Stock Purchase Program (ESPP)

PTO

Job summary

Onto Innovation is a leader in process control with a broad portfolio of advanced semiconductor technologies. This role coordinates pre-purchase to shipment activities, interfacing with Regional Sales Managers and multiple internal teams to fulfill customer requirements.

Key duties include reviewing specifications, defining configurations, quoting content, tracking builds, and supporting custom projects and factory demos. Travel up to 25% may be required.

Qualifications

• BS in Engineering with 3-5 years of relevant experience or a combination of equivalent knowledge and 10+ years of related experience.
• Experience in the semiconductor industry preferred; Capital equipment experience is a plus.
• Excellent communication, organization and planning skills in order to complete tasks in a timely manner.
• Must be able to multi-task and work well under pressure.
• Strong sense of urgency, organization, accountability and attention to detail.
• Self-motivated and self-starting disposition are necessary to be successful in this position.
• Exceptional oral and interpersonal communication skills.
• Some travel may be necessary (0 - 25%), both domestic and international

Responsibilities

• Cross-functional interaction in support of all pre-sales activities through shipment
• Review and respond to customer product purchase specifications
• Defining system configurations to be quoted, review and approve quotes for technical content, and create system build configurations for Manufacturing
• Monitor the status of system builds regularly and provide timely feedback to the sales channel
• Support special projects which are custom requests as part of system sales
• Manage customer source inspections, application studies and factory demos
• Attend and participate in various periodic meetings in support of above activities

Skills

Communication

Organization

Planning

Multitasking

Attention to detail

Interpersonal skills

Self-motivated

Education

BS in Engineering

Equivalent knowledge with 10+ years experience

Job description

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.

Job Summary & Responsibilities

This position will work directly with sales and be fully responsible for the coordination and response of assigned customer requests in support of the pre-purchase phase through the final shipment process. Duties will include frequent interaction with Regional Sales Managers and overall coordination and response of customers’ requirements. This will include internal interaction with Engineering, Manufacturing, Sales, Finance and Customer Service Groups.

Responsibilities

• Cross-functional interaction in support of all pre-sales activities through shipment
• Review and respond to customer product purchase specifications
• Defining system configurations to be quoted, review and approve quotes for technical content, and create system build configurations for Manufacturing
• Monitor the status of system builds regularly and provide timely feedback to the sales channel
• Support special projects which are custom requests as part of system sales
• Manage customer source inspections, application studies and factory demos
• Attend and participate in various periodic meetings in support of above activities

Qualifications

• A BS in Engineering plus 3-5 years of relevant experience or a combination of equivalent knowledge and 10+ years of related experience
• Experience in the semiconductor industry preferred. Capital equipment experience is a plus.
• Excellent communication, organization and planning skills in order to complete tasks in a timely manner
• Must be able to multi-task and work well under pressure
• Strong sense of urgency, organization, accountability and attention to detail
• Self-motivated and self-starting disposition are necessary to be successful in this position
• Exceptional oral and interpersonal communication skills
• Some travel may be necessary (0 - 25%), both domestic and international

Why Join Onto Innovation?

At Onto Innovation, we believe your work should matter—and so should your well-being. That’s why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we’ve got you covered. You’ll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools - all within a collaborative, inclusive culture where your contributions are valued and recognized.

Compensation & Growth

Base Salary Range: $103,360.00 - $155,040.00, offered in good faith and based on experience, location, and qualifications. Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success.

Empowering Every Voice to Shape the Future

Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team.

Important Note on Export Compliance

For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).

Headquartered in Wilmington, Massachusetts

Onto Innovation supports customers with a worldwide sales and service organization.

Additional information can be found at http://www.ontoinnovation.com.