Senior Sales Account Manager (Semiconductor)

Onto Innovation; Hillsboro (OR); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Life and disability insurance

Employee Stock Purchase Program (ESPP)

401(k) with employer match

Job summary

Onto Innovation is seeking a Sales and Account Manager to drive revenue growth and manage customer relationships for Key Strategic Accounts in North America. The role involves developing sales strategies and ensuring customer satisfaction while meeting revenue objectives.

Candidates should have at least 5 years of experience in the semiconductor industry and 7 years of sales experience. A customer-focused, results-oriented individual is preferred, with strong organizational and communication skills.

The position offers competitive salaries, comprehensive benefits, and a collaborative culture.

Qualifications

• Minimum of 5 years of recent experience in the semiconductor industry.
• Minimum of 7 years of sales experience with formal sales training.
• Experience selling to Tier-1 semiconductor manufacturers.

Responsibilities

• Develop and execute detailed sales strategies for assigned accounts.
• Manage the Onto Innovation-to-customer relationship.
• Schedule and conduct customer meetings and presentations.

Skills

Sales experience

Customer relationship management

Organizational skills

Communication skills

Job description

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading‑edge technologies that include 3D metrology spanning the chip from nanometer‑scale transistors to micron‑level die‑interconnects, macro defect inspection of wafers and packages, metal interconnect composition, factory analytics, and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.

Job Summary & Responsibilities

The Sales and Account Manager is responsible for driving revenue growth and managing customer relationships supporting Key Strategic Accounts in the North America region. This role requires developing and executing detailed account‑level sales strategies, coordinating cross‑functional resources, and ensuring a high level of customer satisfaction while meeting Onto Innovation’s revenue and margin objectives. The position reports to the Account Director and serves as a key interface between customers and internal stakeholders, including factory operations, applications, service, and executive leadership.

Key Responsibilities

Sales Strategy & Account Management

• Develop and execute detailed sales strategies, including objectives and action plans, for specific sales opportunities and assigned accounts to grow Onto Innovation revenue while protecting corporate margin objectives.
• Manage the total Onto Innovation–to‑customer relationship, including executive, technical, marketing, service, and operations interactions.
• Maintain a proactive approach to account management by identifying risks and potential issues before they impact customer satisfaction or revenue.

Customer Engagement & Communication

• Schedule and conduct customer meetings, generating detailed Sales Call Reports with defined action items and follow‑up plans.
• Track action lists and ensure timely closure of all open issues.
• Arrange and deliver technical presentations at customer sites and support customer visits to Onto Innovation facilities.
• Serve as the primary point of contact for sales‑ and service‑related customer issues, ensuring rapid resolution and maintaining customer confidence.

Forecasting & Commercial Management

• Own and manage the weekly sales forecast using Excel and SharePoint, maintaining a rolling six‑month outlook.
• Ensure quotes are generated accurately, delivered in a timely manner, and properly entered into the Onto Innovation revenue plan.
• Monitor customer receivables and work with customers and internal finance teams to resolve collection challenges.
• Support commercial negotiations and manage Customer Purchase Agreements (CPAs) and associated amendments.

Internal Coordination

• Work closely with factory, applications, service, and operations teams to resolve customer issues efficiently and communicate feedback back into the organization.
• Manage customers build configurations, including translating Engineering Authorization Requests (EARs) into Bills of Material (BOMs) as required.
• Support and manage clean order bookings to ensure timely and accurate order execution.

Market & Competitive Intelligence

• Maintain a strong understanding of Onto Innovation’s product portfolio, technology roadmap, and value proposition.
• Stay current on competitive products and market developments, maintaining up‑to‑date competitive presentation materials.
• Develop awareness of key market drivers, trends, and challenges within the semiconductor industry.

Qualifications

Required

• Minimum of 5 years of recent experience in the semiconductor industry.
• Minimum of 7 years of sales experience, with formal training in a structured sales methodology (e.g., Miller Heiman or comparable).
• Experience selling to Tier‑1 semiconductor manufacturers.
• Proven ability to work proactively and identify potential issues before they arise.
• Strong organizational, communication, and relationship‑management skills.
• Solid understanding of semiconductor industry dynamics and customer‑specific challenges.

Preferred

• Experience with semiconductor metrology equipment (helpful but not required).
• Experience supporting complex, multi‑stakeholder customer environments.

Travel Requirements

• Willingness to travel up to two weeks per month to visit customer sites.

Personal Attributes

• Customer‑focused and results‑oriented
• Detail‑driven with strong follow‑through
• Comfortable operating across both technical and commercial discussions
• Self‑motivated with the ability to manage multiple priorities simultaneously

Why Join Onto Innovation?

At Onto Innovation, we believe your work should matter—and so should your well‑being. That’s why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we’ve got you covered. You’ll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting‑edge tools—all within a collaborative, inclusive culture where your contributions are valued and recognized.

Compensation & Growth

• Base Salary Range: $ – $ (offered in good faith and based on experience, location, and qualifications)
• Additional Rewards: Annual bonus opportunities and potential long‑term incentives tied to both company and individual success.

Empowering Every Voice To Shape The Future

Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential—without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team.

Important Note on Export Compliance

For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).