Principal Technical Account Manager

Onto Innovation; BLOOMINGTON, Northern (MN, KY); On-site; USD 103,000 - 155,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Life and disability insurance

Paid time off

401(k) with employer match

Employee Stock Purchase Program (ESPP)

Job summary

Onto Innovation is seeking a pre-sales coordinator to manage customer requests from the pre-purchase phase through shipment. You will work closely with Regional Sales Managers and cross-functional teams across Engineering, Manufacturing, Sales, Finance and Customer Service to define configurations, review quotes, and ensure timely delivery.

The role emphasizes strong communication, organizational skills, and the ability to multi-task under pressure, with occasional travel up to 25% for domestic

Qualifications

• BS in Engineering with 3–5 years of relevant experience or 10+ years in related field.
• Semiconductor industry experience preferred; capital equipment experience a plus.
• Excellent communication, organization, and planning skills; ability to multi-task under pressure.

Responsibilities

• Coordinate and respond to pre-purchase customer requests through final shipment.
• Interact with Regional Sales Managers and internal Engineering, Manufacturing, Sales, Finance, and Customer Service groups.
• Review customer product purchase specifications and define system configurations to be quoted.
• Review and approve quotes for technical content and create system build configurations for Manufacturing.
• Monitor system build status and provide timely feedback to sales channel.
• Support special projects and custom requests as part of system sales.
• Manage customer source inspections, application studies and factory demos.
• Attend and participate in periodic meetings to support activities.

Skills

Excellent communication

Organization

Planning

Multitasking

Interpersonal skills

Education

Bachelor of Science in Engineering

Job description

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.

Job Summary & Responsibilities

This position will work directly with sales and be fully responsible for the coordination and response of assigned customer requests in support of the pre-purchase phase through the final shipment process. Duties will include frequent interaction with Regional Sales Managers and overall coordination and response of customers’ requirements. This will include internal interaction with Engineering, Manufacturing, Sales, Finance and Customer Service Groups.

Responsibilities

• Cross-functional interaction in support of all pre-sales activities through shipment
• Review and respond to customer product purchase specifications
• Defining system configurations to be quoted, review and approve quotes for technical content, and create system build configurations for Manufacturing
• Monitor the status of system builds regularly and provide timely feedback to the sales channel
• Support special projects which are custom requests as part of system sales
• Manage customer source inspections, application studies and factory demos
• Attend and participate in various periodic meetings in support of above activities

Qualifications

• A BS in Engineering plus 3-5 years of relevant experience or a combination of equivalent knowledge and 10+ years of related experience
• Experience in the semiconductor industry preferred. Capital equipment experience is a plus.
• Excellent communication, organization and planning skills in order to complete tasks in a timely manner
• Must be able to multi-task and work well under pressure
• Strong sense of urgency, organization, accountability and attention to detail
• Self-motivated and self-starting disposition are necessary to be successful in this position
• Exceptional oral and interpersonal communication skills
• Some travel may be necessary (0 - 25%), both domestic and international

Why Join Onto Innovation?

At Onto Innovation, we believe your work should matter—and so should your well-being. That's why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we've got you covered. You'll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools—all within a collaborative, inclusive culture where your contributions are valued and recognized.

Compensation & Growth

Base Salary Range: $103,360.00 - $155,040.00, offered in good faith and based on experience, location, and qualifications.

Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success.

Empowering Every Voice to Shape the Future:

Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team.

Important Note on Export Compliance

For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).

Headquartered in Wilmington, Massachusetts, Onto Innovation supports customers with a worldwide sales and service organization. Additional information can be found at http://www.ontoinnovation.com.