Senior Tech Program Lead: Ecommerce & Omnichannel

J. Jill; Quincy (MA); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Bonus eligible

401(k) with discretionary match

Health benefits + PTO

Office amenities (café, gym, parking)

Associate discounts

Discount marketplace

Associate resource groups

Job summary

J.Jill is seeking an experienced Senior Project Manager to lead complex technology initiatives across the retailer’s web and store channels. This highly visible role will coordinate technology, business, and implementation partners while leading initiatives across the broader J.Jill IT roadmap using Agile, traditional, or hybrid approaches.

You will drive end-to-end planning, governance, risk management and vendor coordination, ensuring on-time, on-budget execution while maintaining a strong

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 8+ years in project/program/portfolio management, preferably in retail, digital commerce, or a similarly complex technology environment.
• Demonstrated success leading large, cross-functional technology programs through implementation.
• eCommerce or retail platform experience strongly preferred.
• Strong knowledge of Agile, Waterfall/traditional, and hybrid methodologies.
• Experience managing implementation partners, vendors, and onshore/offshore teams.
• Strong understanding of the software development lifecycle and cross-functional technology delivery.
• Ability to manage complex dependencies, competing priorities, ambiguity, and changing business needs.

Responsibilities

• Lead end-to-end delivery of J.Jill's evolving e-Commerce and omnichannel roadmap.
• Own the integrated plan, milestones, dependencies, resources, risks, budget, and delivery commitments.
• Coordinate IT, digital/e-Commerce, business stakeholders systems integrators, and other vendors.
• Establish governance, reporting, decision management, risk escalation, and cross-functional working sessions.
• Manage risks, issues, dependencies, scope changes, and resource constraints.
• Coordinate requirements, architecture, integrations, data, testing, security, operational readiness, and deployment.
• Lead launch readiness, cutover, contingency planning, stabilization, and transition to support.

Skills

Project leadership

Cross-functional collaboration

Agile methodologies

Stakeholder management

Communication

Problem solving

Education

Bachelor's degree or equivalent experience

Job description

J.Jill is seeking an experienced Senior Project Manager to lead complex technology initiatives across the retailer’s web and store channels. This highly visible role will coordinate technology, business, and implementation partners while leading initiatives across the broader J.Jill IT roadmap using Agile, traditional, or hybrid approaches.

You will drive end-to-end planning, governance, risk management and vendor coordination, ensuring on-time, on-budget execution while maintaining a strong