Senior Project Manager, Digital

J.Jill; Quincy (MA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Bonus eligible

401(k) retirement plan

Medical, dental, vision

Free parking

Shuttle service

Discount Marketplace

Associate discount

Job summary

J.Jill is seeking an experienced Senior Project Manager to lead complex technology initiatives focused on the retailer’s web and store channels. This high-visibility role coordinates IT, business teams, and implementation partners across the broader J.Jill IT roadmap using Agile, traditional, or hybrid approaches.

The role demands 8+ years of project/program experience in retail or digital commerce, strong knowledge of Agile and hybrid delivery, and the ability to manage vendors and

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 8+ years of project/program/portfolio management experience, preferably in retail, digital commerce, or a similarly complex technology environment.
• Demonstrated success leading large, cross-functional technology programs through implementation.
• eCommerce or retail platform experience strongly preferred.
• Strong knowledge of Agile, Waterfall/traditional, and hybrid methodologies.
• Experience managing implementation partners, vendors, and onshore/offshore teams.
• Strong understanding of the software development lifecycle and cross-functional technology delivery.
• Ability to manage complex dependencies, competing priorities, ambiguity, and changing business needs.

Responsibilities

• Lead end-to-end delivery of J.Jill's evolving e-Commerce and omnichannel roadmap.
• Own the integrated plan, milestones, dependencies, resources, risks, budget, and delivery commitments.
• Coordinate IT, digital/e-Commerce, business stakeholders systems integrators, and other vendors.
• Establish governance, reporting, decision management, risk escalation, and cross-functional working sessions.
• Manage risks, issues, dependencies, scope changes, and resource constraints.
• Coordinate requirements, architecture, integrations, data, testing, security, operational readiness, and deployment.
• Lead launch readiness, cutover, contingency planning, stabilization, and transition to support.
• Lead complex projects and programs across the broader J.Jill technology roadmap.
• Manage initiatives across digital commerce, enterprise applications, integrations, omnichannel, marketing technology, data, infrastructure, security, and store technology.
• Translate strategic priorities into executable plans with clear priorities, ownership, and accountability.
• Apply Agile, Waterfall/traditional, or hybrid delivery methods based on initiative needs.
• Lead roadmaps, releases, schedules, milestones, budgets, resources, dependencies, and forecasts.
• Establish objectives, success measures, roles, decision rights, and transparent reporting.
• Drive effective working sessions, decisions, ownership, and partner accountability.

Skills

Project management

Agile

Waterfall

Vendor management

Cross-functional

Education

Bachelor's degree or equivalent

Job description

About Us

At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status.J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws. If you need to inquire about an accommodation to assist with completing the application process, please [e-mail].

Overview

J.Jill is seeking an experienced Senior Project Manager to lead complex technology initiatives focused on the retailer’s web and store channels. This highly visible role will coordinate technology, business, and implementation partners while leading initiatives across the broader J.Jill IT roadmap using Agile, traditional, or hybrid approaches.

Responsibilities

E-commerce and Omnichannel Enablement:

• Lead end-to-end delivery of J.Jill's evolving e-Commerce and omnichannel roadmap.
• Own the integrated plan, milestones, dependencies, resources, risks, budget, and delivery commitments.
• Coordinate IT, digital/e-Commerce, business stakeholders systems integrators, and other vendors.
• Establish governance, reporting, decision management, risk escalation, and cross-functional working sessions.
• Manage risks, issues, dependencies, scope changes, and resource constraints.
• Coordinate requirements, architecture, integrations, data, testing, security, operational readiness, and deployment.
• Lead launch readiness, cutover, contingency planning, stabilization, and transition to support.

IT Portfolio Project Leadership

• Lead complex projects and programs across the broader J.Jill technology roadmap.
• Manage initiatives across digital commerce, enterprise applications, integrations, omnichannel, marketing technology, data, infrastructure, security, and store technology.
• Translate strategic priorities into executable plans with clear priorities, ownership, and accountability.

Delivery & Project Management

• Apply Agile, Waterfall/traditional, or hybrid delivery methods based on initiative needs.
• Lead roadmaps, releases, schedules, milestones, budgets, resources, dependencies, and forecasts.
• Establish objectives, success measures, roles, decision rights, and transparent reporting.
• Drive effective working sessions, decisions, ownership, and partner accountability.

Benefits, Tailored for You.

• Bonus eligible
• 401(k) retirement plan with discretionary match and tuition reimbursement.
• Medical, dental, vision, company paid LTD/STD, and generous amount of paid time off.
• Office includes amenities such as a café, fitness center, free parking and Red Line shuttle.
• Generous associate discount; group discounts on auto, pet and homeowner insurance.
• Discount Marketplace for travel, consumer products, food, auto buying, etc.
• Associate resource groups.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 8+ years of project/program/portfolio management experience, preferably in retail, digital commerce, or a similarly complex technology environment.
• Demonstrated success leading large, cross-functional technology programs through implementation.
• eCommerce or retail platform experience strongly preferred.
• Strong knowledge of Agile, Waterfall/traditional, and hybrid methodologies.
• Experience managing implementation partners, vendors, and onshore/offshore teams.
• Strong understanding of the software development lifecycle and cross-functional technology delivery.
• Ability to manage complex dependencies, competing priorities, ambiguity, and changing business needs.

Leadership Competencies

• Outcome-oriented and accountable, with a focus on business value and delivery.
• Structured and adaptable, bringing clarity and discipline to complex initiatives.
• Collaborative and influential, building relationships and driving decisions without direct authority.
• Clear communicator across executive, business, and technical audiences.
• Initiative-taking and comfortable creating structure and momentum amid ambiguity.

Physical Requirements

• Sedentary work, prolonged periods of time working at a desk and on a computer.
• Ability to communicate information and observe details at close range.
• Light to moderate lifting may be required

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job.They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

Our Brand

At J.Jill, we’re redefining what it means to dress and live with ease. As a women-led, Boston-based lifestyle brand with 200+ stores nationwide, we design thoughtful, inspired apparel and accessories that celebrate the totality of all women. We’re entering an exciting chapter of growth — expanding our footprint, reaching new customers, and deepening long-standing relationships. We're seeking bold thinkers and doers to join us. With competitive pay and benefits, a supportive culture, and the chance to make a real impact, this is more than a job, it’s an opportunity to bring our ethos keep it simple, make it matter to life in new and inspiring ways.