Senior Tech Business Experience & Ops Advisor

Fairygodboss; Farmers Branch (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) with match

Paid time off

Job summary

PNC is seeking a Business Experience Plan & Administrative Advisor Senior in its Technology Business Management organization. The role can be based in Pittsburgh, Dallas, or Houston and involves coordinating plans, tracking KPIs, and enabling scalable workforce operations across a 17,000+ person tech organization.

The position emphasizes collaboration with HR, shared services, and technology stakeholders, delivering insights, and improving operational transparency and outcomes.

Qualifications

• University/college degree required; Masters/PhD desirable.
• Industry experience typically 8+ years; certifications often required.
• Education: Bachelor's degree.

Responsibilities

• Orchestrate cross-functional inputs and interlocks to enable business value delivery.
• Facilitate operating rhythms and executive reporting for workforce pillar.
• Streamline operational processes to maximize efficiency and value.
• Manage workforce-related operational risks within technology risk framework.

Skills

Accuracy and Attention to Detail

Analytical Thinking

Business Process Design

Data Gathering and Analysis

Effective Communications

Influencing

Planning: Tactical

Planning: Strategic

Problem Solving

Strategic Thinking

Education

Bachelor's degree

Job description

PNC is seeking a Business Experience Plan & Administrative Advisor Senior in its Technology Business Management organization. The role can be based in Pittsburgh, Dallas, or Houston and involves coordinating plans, tracking KPIs, and enabling scalable workforce operations across a 17,000+ person tech organization.

The position emphasizes collaboration with HR, shared services, and technology stakeholders, delivering insights, and improving operational transparency and outcomes.