Senior Tech BA & Data Architect – Loyalty Systems

Hyatt Hotels Corporation; Chicago (IL); On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Free hotel stays

Headspace subscription

Family assistance policy

Paid Time Off

Medical, Dental, Vision

401K with company match

Job summary

Hyatt Hotels Corporation is hiring a Senior Technical Business Analyst/Data Architect in Chicago, IL. The role focuses on turning Loyalty business needs into detailed requirements for backend systems, bridging Loyalty Operations with engineering, QA and partners to ensure accurate loyalty transactions.

You will analyze API integrations, define data mappings, and facilitate workshops to document decisions and questions. This is a fast-paced opportunity within Hyatt’s Digital/Corporate teams.

Qualifications

• Progression as a technical business analyst or data architect in backend systems.
• Experience documenting detailed business, functional and technical requirements.
• Hands-on understanding of APIs, integration patterns, data mapping, data modelling.
• Experience supporting engineering and QA through design clarification, testing and defect analysis.
• Experience troubleshooting production issues across multiple systems and coordinating with operations and partners.
• Knowledge of loyalty, payments, travel or other transaction-based systems is a plus.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Translate high-level loyalty business requirements into detailed functional and technical requirements for engineering and QA teams.
• Analyze and document current and future workflows, business rules, use cases, data elements, validations, error handling and integration dependencies.
• Define and maintain data mappings, interface specifications, API requirements, message flows and lineage across Hyatt systems and the vendor-managed Loyalty Management System.
• Facilitate requirements workshops with Loyalty Operations, business SMEs, engineering, architecture, QA, product management and vendor partners; document decisions and open questions.
• Support engineering and QA execution by clarifying requirements, reviewing solution designs, defining test scenarios and acceptance criteria, and helping assess defects and change impacts.
• Coordinate with Loyalty Operations and technical teams when production issues affect member earning or redemption, including triage, impact analysis, root-cause investigation and follow-through on corrective actions.

Skills

Technical business analyst

Data architect

APIs & integration

Requirements gathering

Documentation

Stakeholder facilitation

Education

Bachelor’s degree or equivalent

Job description

Hyatt Hotels Corporation is hiring a Senior Technical Business Analyst/Data Architect in Chicago, IL. The role focuses on turning Loyalty business needs into detailed requirements for backend systems, bridging Loyalty Operations with engineering, QA and partners to ensure accurate loyalty transactions.

You will analyze API integrations, define data mappings, and facilitate workshops to document decisions and questions. This is a fast-paced opportunity within Hyatt’s Digital/Corporate teams.