SENIOR TEAM LEADER

City of New York; Lincoln (NE); On-site; USD 65,000 - 85,000; Full time

Job summary

The City of New York is seeking an Associate Fraud Investigator II for the Department of Homeless Services. This role involves supervising investigators, ensuring compliance in housing applications, and managing operations related to temporary housing assistance. The position requires significant experience in investigations and supervisory roles within social services.

Benefits

Public Service Loan Forgiveness Eligibility

Inclusive work environment

Qualifications

• 5 years of experience in investigations and criminal activities.
• Experience in supervisory or administrative roles.
• Education can substitute for experience.

Responsibilities

• Supervise a shift of investigators and social services staff.
• Investigate fraud and ensure compliance with regulations.
• Manage intake and field operations for housing assistance.

Skills

Investigative Skills

Supervisory Skills

Bilingual (Spanish)

Education

High School Diploma or Equivalent

Associate's Degree in Criminal Justice or Related Field

Bachelor's Degree in Criminal Justice or Related Field

Job description

APPLICANTS MUST BE PERMANENT IN ASSOCIATE FRAUD INVESTIGATOR CIVIL SERVICE TITLE.

The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management of over 200 facilities, which mainly are individual and family shelters used as overnight residences for over 38,000 adults and children. DHS’s portfolio covers approximately 4M square feet.
The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.

The Department of Homeless Services (DHS) is recruiting (1) Associate Fraud Investigator II to function as a Senior Team Leader who will:

- Supervise a shift of Investigators and Social Service Employees engaged in registering, evaluating, interviewing, and assisting families with completing their Temporary Housing Application (THA) for temporary housing assistance.

- Investigate fraudulent activity, ensuring compliance with Federal, State and City Regulations, and issuing orders and instructions to implement policies.

- Oversee program unit, intake and field operations, eligibility, and shelter placement activities, which include ensuring that all families receive appropriate social services, medical, and NYC grants as applicable.

- Make referrals to sister agencies, such as HRA, ACS, DOE, and the medical provider, as required.

- Hire, train and evaluate staff, prepare reports and summaries, handle critical daily activities, and complete special projects as requested

- Take charge of the facility in the absence of a manager.

Work Location: Path/Family Intake, 151 East 151st Street, Bronx, New York 10451
Hours/Schedule: Sunday – Thursday 4PM – 12 AM

ASSOCIATE FRAUD INVESTIGATOR ( - 31118

Minimum Qualifications

1. A four-year high school diploma or its educational equivalent and five years of satisfactory, full-time experience, acquired within the United States in one or a combination of the following: performing investigations involving criminal and/or fraudulent activities; evaluating credit histories; searching for assets; and/or researching, compiling and/or locating evidence or information in order to build a case or uncover activities of criminal, corrupt, unlawful or unethical nature involving public or private funds, one year of which shall have been in a supervisory or administrative capacity; or
2. An associate degree or 60 semester credits from an accredited college, including or supplemented by 12 semester credits from an accredited United States college in criminal justice, forensic science, police science, criminology, criminal justice administration and planning, and/or law or related field and three years of satisfactory, full-time experience as described in "1" above, one year of which shall have been in a supervisory or administrative capacity; or
3. A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience as described in "1" above, one year of which shall have been in a supervisory or administrative capacity; or
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent and have one year of supervisory or administrative experience in the areas described in "1" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college, including or supplemented by 6 semester credits in the areas described in "2" above for one year of experience.

Preferred Skills

- Minimum two years supervisory experience.- Prior investigative experience in social services.- Ability to work in a fast-paced, social services environment.- Bi-lingual (Spanish) preferred, but not required.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.