Senior Team Lead, Import

DSV Air & Sea Inc.; San Diego (CA); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Company holidays

Wellness resources

Employee Assistance Program

Job summary

DSV Air & Sea Inc. in San Diego, CA, is seeking a Senior Team Lead, Import, to oversee air and ocean import operations and guide a team of import specialists.

The role emphasizes accuracy, efficiency, and excellent customer service, while building strong relationships with customers and stakeholders. You will supervise staff, monitor performance, manage compliance, and collaborate across teams to keep shipments moving smoothly.

Qualifications

• Bachelor's degree in logistics, supply chain management, or a related field.
• Minimum 5 years in air import operations; at least 2 years in a supervisory role.
• Fluent in English and strong interpersonal skills.

Responsibilities

• Oversee the air & ocean import operations, ensuring that all shipments are processed accurately and efficiently.
• Lead a team of import specialists, providing coaching and mentoring as needed.
• Build strong relationships with customers and other stakeholders.
• Ensure that customer service is maintained at a high level.
• Monitor performance metrics and implement improvements as needed.
• Manage import compliance, ensuring that all regulations and requirements are met.
• Resolve issues and conflicts that arise during the import process.
• Collaborate with other teams and departments as needed to ensure smooth operations.

Skills

Team leadership

Fluent English

Communication

Problem solving

Attention to detail

Education

Bachelor's degree in logistics or related field

Tools

Microsoft Office

Logistics software

Import compliance software

Job description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Location: San Diego, CA

Division: Air & Sea US

Job Posting Title: Senior Team Lead, Import

Time Type: Full Time

Summary

The Air Import Senior Team Lead is responsible for overseeing the air & ocean import operations and leading a team of import specialists. The role involves ensuring that all import shipments are processed accurately and efficiently, and that customer service is maintained at a high level. The Air Import Senior Team Lead is also responsible for building strong relationships with customers and other stakeholders.

Duties and Responsibilities

• Oversee the air & ocean import operations, ensuring that all shipments are processed accurately and efficiently.
• Lead a team of import specialists, providing coaching and mentoring as needed.
• Build strong relationships with customers and other stakeholders.
• Ensure that customer service is maintained at a high level.
• Monitor performance metrics and implement improvements as needed.
• Manage import compliance, ensuring that all regulations and requirements are met.
• Resolve issues and conflicts that arise during the import process.
• Collaborate with other teams and departments as needed to ensure smooth operations.

Educational background / Work experience

• A bachelor's degree in logistics, supply chain management, or a related field is preferred.
• A minimum of 5 years of experience in air import operations, with at least 2 years of experience in a supervisory or team lead role.

Skills & Competencies

• Strong knowledge of air import regulations and requirements.
• Excellent communication and interpersonal skills.
• Strong leadership and team management skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Strong problem-solving and conflict resolution skills.
• Excellent attention to detail and accuracy.
• Strong computer skills, including proficiency in Microsoft Office and logistics software.

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

The Air Import Senior Team Lead will supervise a team of import specialists.

Preferred Qualifications

• Experience in the transportation and logistics industry.
• Experience working with customs brokers and freight forwarders.
• Familiarity with import compliance software.

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficiency in Microsoft Office and logistics software is required.
• Experience with import compliance software is a plus.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $32.91 - $41.13 per hour. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.

Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.

To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.