Senior Tax Pro (Remote) – CPA/EA/Attorney Expert

Intuit, Inc.; Boston (MA); Remote; USD 40,000 - 51,000; Full time

Job summary

Intuit, Inc. is seeking a TurboTax Tax Specialist to assist customers with tax returns and guidance. This is a virtual role requiring strong communication, tax knowledge, and the ability to work with customers via video calls and online tools.

Candidates should have an active unrestricted credential (CPA/EA/Practicing Attorney) and 2+ years of recent tax return experience. The position offers remote work with compensation and bonus opportunities across multiple US locations.

Qualifications

• Active unrestricted credential: EA, CPA, or Practicing Attorney.
• 2+ years of federal and state individual 1040 tax returns experience for 30+ clients per season.
• Must reside in the United States and have a hardwired internet connection that meets security criteria.
• Willingness to work a minimum of 20 hours per week.
• Proficient with technology; strong video/audio tool skills.

Responsibilities

• Provide tax advice and full service return preparation.
• Interact with customers via video communications.
• Explain tax terms and laws in everyday language.
• Document customer interactions and outcomes.
• Meet KPIs and participate in training and development.

Skills

Customer service

Verbal communication

Written communication

Critical thinking

Problem solving

Research skills

Technology proficiency

Education

State licenses / certificates

Tools

Smartlook

TurboTax

Job description

Intuit, Inc. is seeking a TurboTax Tax Specialist to assist customers with tax returns and guidance. This is a virtual role requiring strong communication, tax knowledge, and the ability to work with customers via video calls and online tools.

Candidates should have an active unrestricted credential (CPA/EA/Practicing Attorney) and 2+ years of recent tax return experience. The position offers remote work with compensation and bonus opportunities across multiple US locations.