Senior Tax Expert – Remote (CPA/EA/Attorney)

Intuit, Inc.; Albuquerque (NM); A distancia; USD 34.000 - 51.000; A tiempo parcial

Descripción de la vacante

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely. You will guide users through tax preparation, offer expert explanations, and ensure accurate, compliant filings using our software.

This virtual role emphasizes customer empathy and clear communication. The position requires active credentials (CPA/EA/Attorney), 2+ years of federal/state return experience, and ability to work at least 20 hours per week from a remote setting in the United States.

Formación

• Active unrestricted credential: CPA/EA/Attorney with tax prep experience.
• 2+ years preparing federal/state 1040 returns for 30+ clients per season using tax software.

Responsabilidades

• Provide tax guidance and expert explanations to customers.
• Perform full service return preparation and signature.
• Answer product/software inquiries and calculate taxes.
• Document customer interactions and maintain accurate records.
• Meet KPI metrics and participate in training and validations.

Conocimientos

Tax preparation

Customer service

Video/remote communication

Bilingual English/Spanish

Educación

CPA/EA/Practicing Attorney credential

Herramientas

TurboTax

Commercial tax software

Descripción del empleo

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely. You will guide users through tax preparation, offer expert explanations, and ensure accurate, compliant filings using our software.

This virtual role emphasizes customer empathy and clear communication. The position requires active credentials (CPA/EA/Attorney), 2+ years of federal/state return experience, and ability to work at least 20 hours per week from a remote setting in the United States.