Senior Tax Consultant — Remote Tax Expert (CPA/EA)

Intuit, Inc.; Fresno (CA); Remote; USD 40,000 - 51,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax professional to help TurboTax customers complete federal and state returns in a virtual role. You will provide expert tax guidance, prepare returns, and explain tax terms using accessible language.

The position emphasizes accuracy, customer empathy, and effective use of trusted resources. Applicants must hold an active CPA/EA or practicing attorney credential and be willing to work at least 20 hours weekly from the United States.

Qualifications

• Must possess active unrestricted credential: CPA/EA or Practicing Attorney with tax knowledge.
• 2+ years of recent federal/state 1040 prep experience for at least 30 clients per season.
• Must hold or obtain related State licenses, permits, or bonds.
• Must have PTIN (Preparer Tax Identification Number).
• Willing to work a minimum of 20 hours per week.
• Working knowledge of Circular 230.
• Proficient with technology and software.
• Strong customer service, professional in video/audio interactions.
• Excellent verbal and written communication skills.
• Critical thinking and problem solving in fast-paced settings.
• Able to work with minimal supervision and meet KPIs.
• Dedicated hardwired internet connection per Intuit criteria.
• Bilingual English/Spanish a plus; reside in the United States.

Responsibilities

• This is a virtual, customer-facing role using video communications to assist customers.
• Provide tax advice, full service return prep and signature, and product inquiries.
• Explain tax terms clearly and guide customers to correct solutions.
• Document interactions and leverage resources to answer customer questions.
• Meet KPI metrics and participate in pilot projects and training as required.

Skills

Communication skills

Tax knowledge

Video support

Bilingual (EN/ES)

Education

Active CPA/EA/Practicing Attorney

Job description

Intuit, Inc. is seeking a motivated tax professional to help TurboTax customers complete federal and state returns in a virtual role. You will provide expert tax guidance, prepare returns, and explain tax terms using accessible language.

The position emphasizes accuracy, customer empathy, and effective use of trusted resources. Applicants must hold an active CPA/EA or practicing attorney credential and be willing to work at least 20 hours weekly from the United States.