Senior Tax Consultant - Remote CPA/EA Expert Advisor

Intuit, Inc.; Saint Paul (MN); Remote; USD 34,000 - 43,000; Full time

Job summary

Intuit, Inc. is seeking highly motivated tax professionals to help customers complete their taxes using TurboTax products in a virtual setting. You will provide expert guidance, tax preparation, and explanations of tax terms to empower customers to file confidently.

The role emphasizes strong communication, compliance, and ongoing training while delivering a high-quality customer experience across multiple states.

Qualifications

• Must possess active unrestricted credential: CPA/EA/Practicing Attorney with tax prep experience.
• 2+ years of federal/state 1040 prep experience for at least 30 clients per season.
• Ability to obtain state licenses, PTIN, and maintain security standards.
• Willing to work at least 20 hours weekly; strong tech proficiency.

Responsibilities

• Provide expert tax guidance and full service return prep via virtual video.
• Explain tax and technical terms in everyday language to customers.
• Document interactions and meet KPI metrics and goals.
• Participate in training, compliance, and cross-training as needed.

Skills

Excellent communication

Customer service

Video interactions

Problem solving

Critical thinking

Education

CPA (Certified Public Accountant)

EA (Enrolled Agent)

Practicing Attorney

Tools

TurboTax

Smartlook

Job description

Intuit, Inc. is seeking highly motivated tax professionals to help customers complete their taxes using TurboTax products in a virtual setting. You will provide expert guidance, tax preparation, and explanations of tax terms to empower customers to file confidently.

The role emphasizes strong communication, compliance, and ongoing training while delivering a high-quality customer experience across multiple states.