Senior Talent & Culture Business Partner

National-Lutheran-Communities-; Winchester (VA); Sur place; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

PTO 5 weeks first year

Medical/Dental/Vision insurance

403(b) retirement with employer match

Life and disability insurance

Tuition reimbursement & development

Employee Assistance & wellbeing

Discounted meals

Résumé du poste

National Lutheran Communities & Services (NLCS) seeks an experienced Senior Talent & Culture Business Partner to align people strategies with community goals at The Village at Orchard Ridge. You will partner with the Executive Director and leaders to shape workforce priorities, advise on talent and change, and drive people initiatives.

You will coach leaders, analyze workforce data, and help build leadership capability across NLCS, while guiding and developing the regional Talent & Culture team.

Qualifications

• Bachelor’s degree in HR, Business Administration, Organizational Leadership, or related field.
• 7+ years of HR experience, including success as an HR business partner or senior generalist.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.
• Strong employee relations, investigation, coaching, talent management, and staffing capabilities.
• Experience advising and influencing senior leaders.
• Strong business acumen and curiosity about how operations, leadership, and workforce dynamics connect.
• Ability to use workforce data to identify root causes and actionable steps.
• Sound independent judgment and knowing when to escalate.
• Experience in senior living, healthcare, hospitality, or similar multi-shift environments is a plus.
• Comfort with HR tech, analytics, and evolving AI tools.
• Ability to read and speak English.

Responsabilités

• Build a strong partnership with the Executive Director and senior leaders to understand operations and workforce priorities.
• Coach and advise leaders on talent, performance, ER, staffing, engagement, retention, and change.
• Use workforce data to identify trends, risks, and opportunities and turn insights into action.
• Lead complex employee relations matters and investigations with objectivity and risk awareness.
• Partner on succession planning, talent reviews, recruiting priorities, and leadership development.
• Provide guidance to help leaders navigate people decisions and team leadership.
• Develop the community Talent & Culture Business Partner and standardize practices across NLCS.

Connaissances

HR knowledge

Employee relations

Investigation

Coaching

Talent management

Staffing & planning

Advising leaders

Business acumen

Workforce data

Independent judgment

HR technology

Analytics

AI tools

Communication

Relationship-building

Formation

Bachelor’s degree in HR/Related

7+ years HR experience

PHR/SPHR/SHRM-CP/S-SHRM-SCP preferred

Outils

HR software

Workforce analytics

AI-enabled tools

Description du poste

Senior Talent & Culture Business Partner

400 Clocktower Ridge Drive, Winchester, VA 22603

Senior Talent & Culture Business Partner

We’re looking for an experienced Talent & Culture professional who understands the connection between people, operations, and performance and stays curious about the business.

As our Senior Talent & Culture Business Partner, you'll work closely with the Executive Director and community leadership team to understand the operation, anticipate workforce challenges, and bring the people perspective to important business decisions. You’ll also lead and develop a Talent & Culture Business Partner who supports the community.

We’re looking for someone who is curious, relationship-driven, and eager to learn what makes the community successful. You recognize patterns, look beyond the immediate issue, and have the confidence to ask thoughtful questions and respectfully challenge thinking when needed.

Compensation: $85,000–$110,000 annually, based on experience and qualifications, plus eligibility for an annual incentive based on organizational performance.

This is an on-site position at The Village at Orchard Ridge, where being present and connected to our team and community is an important part of the work.

What You’ll Do

• Build a strong partnership with the Executive Director and senior leaders, developing a deep understanding of the operation, priorities, workforce challenges, and teams.
• Coach and advise leaders on talent, performance, employee relations, staffing needs, engagement, retention, leadership effectiveness, and navigating change.
• Use workforce data and what you're seeing and hearing across the community to identify trends, risks, root causes, and opportunities and turn those insights into action.
• Lead complex employee relations matters and investigations with objectivity and an understanding of organizational risk.
• Partner with leaders on succession planning, talent reviews, recruiting priorities, and building leadership and workforce capability.
• Provide thoughtful guidance, perspective, and coaching to help leaders confidently navigate people decisions and lead their teams.
• Lead, coach, and develop the community Talent & Culture Business Partner while supporting consistent T&C practices across NLCS.

You’ll Thrive in This Role If:

• You bring strong HR knowledge and business curiosity and know how to connect people, talent, and workforce needs to community priorities.
• You build credibility by understanding the business and the people in it. You're comfortable partnering with an Executive Director and equally comfortable spending time throughout the community staying connected to what's happening.
• You listen, diagnose, look for patterns, and help leaders get to the underlying issue.
• You’re approachable and relationship-driven, objective enough to see multiple perspectives, and confident enough to offer a different perspective when it matters.
• You strengthen leadership by asking thoughtful questions, providing guidance, and helping leaders navigate people challenges and opportunities.

Your Experience & Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field, or an equivalent combination of education and relevant professional experience.
• 7+ years of progressively responsible HR experience, including demonstrated success as an HR business partner, HR leader, or senior generalist advising operational leaders.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.
• Strong employee relations, investigation, coaching, talent management, and staffing and talent planning capabilities.
• Demonstrated experience advising and influencing senior leaders.
• Strong business acumen and curiosity about how operations, leadership, workforce dynamics, and organizational performance connect.
• Ability to use workforce data and organizational insight to identify root causes and recommend practical actions.
• Sound independent judgment, including knowing when to act, when to challenge, and when an issue requires escalation.
• Experience in senior living, healthcare, hospitality, or another complex, multi-shift service environment is a plus.
• Comfort with HR technology, workforce analytics, and evolving AI-enabled tools.
• Ability to read and speak English.

If you’re looking for a role where relationships, curiosity, influence, and business understanding are central to how you work, you’ll find a collaborative culture, a strong Talent & Culture team, and an opportunity to make a meaningful impact.

Benefits That Support You

We want our team members to thrive both at work and outside of it. That’s why NLCS offers a comprehensive benefits package designed to support your health, financial well-being, and life beyond work.

Benefits include:

• Earn up to 5 weeks of PTO in your first year
• Medical, dental, and vision coverage
• 403(b) retirement plan with employer matching and immediate vesting
• Employer-paid life and disability insurance
• Up to $4,000 annual tuition reimbursement and professional development support
• Employee Assistance and wellbeing programs
• Team member recognition programs, discounts, and discounted meals

NLCS Applicant Demographic & EEO Questions

We value diversity and are committed to fostering an inclusive, respectful workplace. National Lutheran Communities & Services is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, Veteran status, or any other status protected by applicable law.

Please note that demographic information is collected solely in aggregate for reporting and compliance purposes. This information is not associated with your individual application and does not influence hiring decisions in any way.