Senior Tailor & Alterations Specialist

Brooks Brothers; Dallas (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

Brooks Brothers is seeking a skilled Fitter/Tailor to join our Alterations department in Dallas. You will sew, measure, hem, and fit garments to meet customer needs, using approved methods and specifications, while delivering exceptional service and maintaining productivity.

With a focus on quality, you will repair defective parts, adhere to company policies, and help keep the store clean and organized. Flexibility for days, nights, weekends, and holidays is required to support the business.

Qualifications

• Minimum 5 years' experience in tailoring.
• Knowledge of clothing and shirt construction and fabrics.
• Previous experience in a retail environment or in custom clothing sales.
• Scheduling flexibility to include days, nights, weekends, and holidays as required to meet the needs of the business.
• Ability to communicate with customers on the sales floor.
• Proficient in special order tools, fabrics and programs.

Responsibilities

• Sew, measure, hem, and fit garments to meet customer needs, using Brooks Brothers approved methods and specifications.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Tailoring experience

Customer service

Adaptability

Communication

Tools

Special order tools and fabrics

Job description

Brooks Brothers is seeking a skilled Fitter/Tailor to join our Alterations department in Dallas. You will sew, measure, hem, and fit garments to meet customer needs, using approved methods and specifications, while delivering exceptional service and maintaining productivity.

With a focus on quality, you will repair defective parts, adhere to company policies, and help keep the store clean and organized. Flexibility for days, nights, weekends, and holidays is required to support the business.