Senior SyteLine ERP Systems Lead for Manufacturing

MGM Transformer LLC; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

MGM Transformer LLC seeks a Senior ERP Systems Analyst to lead SyteLine administration and act as the primary business contact for daily ERP support in a Los Angeles on-site role. You will manage support requests, coordinate with offshore teams, and drive solutions across Finance, Manufacturing, Sales, Purchasing, and Inventory.

You will troubleshoot issues, maintain documentation, and ensure timely resolution while escalating significant risks and resource needs to leadership.

Qualifications

• 5+ years hands-on Infor CSI/SyteLine experience including application administration and direct business support.

Responsibilities

• Serve as the primary day-to-day contact for SyteLine and Factory Track support, building strong relationships with business users.
• Manage requests received through tickets, email, Teams, and meetings; capture work in a shared queue with priority, owner, and next step.
• Coordinate internal and offshore developers, support teams, integration resources, and vendors; provide clear handoffs until issues are resolved.
• Represent SyteLine in business and project meetings, clarify needs, record decisions and actions, and keep users informed of status.
• Gather business requirements and translate them into clear functional specifications, including process flows and acceptance criteria.
• Coordinate SyteLine work for enhancements, integrations, upgrades, and implementations; track owners, dependencies, estimates, and commitments.
• Work with testers and development teams for testing, user acceptance, and release readiness within change controls.
• Recommend process, reporting, and automation improvements to reduce recurring issues and improve system use.

Skills

Infor CSI/SyteLine

Factory Track

Manufacturing processes

Inventory management

Purchasing

Sales order management

Finance processes

Troubleshooting

Communication

Education

Bachelor's degree in Information Systems

Tools

SQL

ERP reporting tools

Infor OS

ION

Job description

MGM Transformer LLC seeks a Senior ERP Systems Analyst to lead SyteLine administration and act as the primary business contact for daily ERP support in a Los Angeles on-site role. You will manage support requests, coordinate with offshore teams, and drive solutions across Finance, Manufacturing, Sales, Purchasing, and Inventory.

You will troubleshoot issues, maintain documentation, and ensure timely resolution while escalating significant risks and resource needs to leadership.