Senior SyteLine ERP Analyst – CSI/Factory Track On-Site

Forgent Power Solutions, Inc.; Vernon (CA); Vor Ort; USD 110.000 - 150.000; Vollzeit

Zusammenfassung

Forgent Power Solutions, Inc. seeks a Senior ERP Systems Analyst to administer SyteLine (CSI) and serve as the primary business contact for daily ERP support in a multi-tenant cloud environment.

You will coordinate with internal and offshore teams, manage the support queue, and drive resolution with leadership involvement. Your role includes gathering requirements, coordinating enhancements/upgrades, and ensuring testing and release readiness within established change controls.

Qualifikationen

• 5+ years of hands-on Infor CSI/SyteLine experience.
• Experience supporting Factory Track in manufacturing or warehouse operations.
• Strong functional knowledge of manufacturing, inventory, purchasing, sales order management, and finance processes.
• Proven ability to manage a busy support queue, shifting priorities, and project follow-up with limited supervision.
• Ability to troubleshoot complex issues independently, document findings clearly, and recognize when specialist support is needed.
• Clear communication with business users and technical teams, including the ability to explain issues, manage expectations, and drive follow-through.

Aufgaben

• Own the daily flow of SyteLine and Factory Track support; act as primary business contact.
• Troubleshoot issues, coordinate with internal and offshore teams, and update leadership.
• Coordinate enhancements, integrations, upgrades, and implementations with clear ownership.
• Gather requirements and translate into functional specifications and acceptance criteria.
• Coordinate testing, user acceptance, and release readiness within change controls.

Kenntnisse

Infor CSI/SyteLine

Factory Track

Manufacturing knowledge

Support queue management

Troubleshooting

Documentation

Change control

Vendor coordination

Business communication

Ausbildung

Bachelor's degree in Information Systems, Business, Supply Chain, Accounting, or related field

Tools

SQL

APIs

Infor OS

ION

ERP reporting tools

Jobbeschreibung

Forgent Power Solutions, Inc. seeks a Senior ERP Systems Analyst to administer SyteLine (CSI) and serve as the primary business contact for daily ERP support in a multi-tenant cloud environment.

You will coordinate with internal and offshore teams, manage the support queue, and drive resolution with leadership involvement. Your role includes gathering requirements, coordinating enhancements/upgrades, and ensuring testing and release readiness within established change controls.