Senior Systems & Network Administrator (hybrid)

Ziosk; Plano (TX); On-site; USD 121,000 - 176,000; Full time

Job summary

A leading company in the restaurant technology sector is looking for a Senior Systems & Network Administrator to join their IT team. The role involves overseeing Microsoft Azure management, network configurations, and working on production systems. Ideal candidates will have at least 5 years of IT experience and strong skills in network management and Azure administration.

Qualifications

• 5+ years of experience in Information Technology field.
• Experience in Windows Server administration; familiarity with Linux is desired.
• Strong understanding of networking protocols and TCP/IP behavior.

Responsibilities

• Oversee Microsoft Azure resource administration.
• Govern technologies including Syslog, NPS-RADIUS, PKI.
• Collaborate with customer support teams in troubleshooting.

Skills

Critical thinking

Strong verbal and written communication skills

Scripting solutions (PowerShell, Python)

Education

Bachelor’s degree or equivalent professional experience

Tools

Windows Hyper-V Server

Windows Failover Clustering

Job description

Senior Systems & Network Administrator (hybrid)

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Senior Systems & Network Administrator (hybrid)

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Senior Systems & Network Administrator

Welcome to Ziosk, where we empower restaurants to focus on what matters most: the guest experience!

Have you ever used a tablet to pay at a restaurant? We pioneered the pay-at-the-table concept and we’re cooking up a plan to transform the restaurant industry. Our recipe for success has been adapting and growing to exceed the needs of our clients, such as Olive Garden, Texas Roadhouse, Chili’s and more – helping them create an experience that keeps guests coming back. Today we have a full menu of solutions, from hardware to software to cloud-based and AI driven products, all focused on helping them create the best guest experience possible to grow their bottom line.

Our secret sauce? Our people! Every day, they’re cooking up bold solutions, making Ziosk the leading pay-at-the-table provider in the industry.

Want a seat at our table? Ziosk is looking for a Senior Systems & Network Administrator to join our IT team. This role will work in a cloud-centric, SaaS-enabled, but hybrid ecosystem, still with a vital footprint of on-prem components. Responsibilities will focus on Microsoft Azure and Windows administration and on networking, rich with Aruba Wi-Fi. The mission of the role and team is to operate a wide array of IT technologies for both corporate and production contexts.

IT Pros at Ziosk employ a service-driven attitude and work independently to prioritize work requests and assigned projects, and to identify and foster improvements in technology or business processes under their own direction. The Administrator will initiate and perform changes on production systems and will proactively escalate or collaborate on work items with IT team members and cross-functional colleagues as necessary.

The Main Course – Responsibilities

• Oversee Microsoft Azure resource administration, including function apps, app services, storage accounts, and Entra ID.
• Govern technologies including Syslog, NPS-RADIUS, PKI, DNS, GPO, WSUS, SMTP, DHCP, SNMP.
• Configure firewalls, routers, switches, and wireless access points for both corporate and production networks.
• Collaborate with customer support teams in troubleshooting and issue resolution of network and wireless issues across 1,800+ remote sites.
• Management of corporate Active Directory, cloud IdP, and SAML SSO integrated SaaS apps.
• Assist in managing a farm of Hyper-V-based virtual machines built on iSCSI SAN devices.
• Apply knowledge and experience of IT security standards and best practice frameworks, primarily PCI DSS, working with security and compliance teams.
• Participate in light-load, on-call rotation to support off-hours business activities and personnel.
  
  

What You Bring To The Table – Qualifications

• Critical thinking coupled with structured troubleshooting.
• Strong verbal and written communication skills are essential with ability to establish cross-functional relationships.
• Bachelor’s degree (or equivalent) in any field, or equivalent professional experience.
• 5+ years of experience in the Information Technology field.
• Experience focused on Windows Server administration; familiarity with Linux is desired.
• Proficiency in Windows Hyper-V Server and Windows Failover Clustering and firm grasp of OSI model.
• Proficient with switching, NAT, PAT, IPSec, STP, VLANs, ARP, AAA, DAI, HSRP, QoS.
• Comprehension of networking protocols and TCP/IP behavior.
• Comfort with scripting solutions; PowerShell and or Python preferred.
• Familiarity with PCI DSS, or other security compliance standards, and participation in audits.
  
  

Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to North Dallas. No agencies or third-party recruiters, please.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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