Senior Systems Engineer - Wireless Network Engineer (Remote)

The Home Depot; Austin (TX); Remote; USD 85,000 - 95,000; Full time

Job summary

The Home Depot is looking for a Senior Systems Engineer - Wireless Network Engineer to develop and maintain its technical infrastructure. This remote role requires collaboration with engineering teams while ensuring optimal performance and security of systems and networks. Ideal candidates will have robust experience in IT support, systems analysis, and wireless technologies, contributing to impactful projects.

Qualifications

• 4+ years of experience in IT systems.
• Experience as a wireless SME in network infrastructures.
• Familiarity with operating system commands and scripting.

Responsibilities

• Develop and support technical infrastructure.
• Conduct root cause analysis for incidents.
• Collaborate with project teams for infrastructure needs.

Skills

Collaboration

Troubleshooting

Systems analysis

Network management

Education

Bachelor's degree in related field

Tools

Cloud platforms (GCP, Azure)

CI/CD tools

Version control systems

Job description

Join to apply for the Senior Systems Engineer - Wireless Network Engineer (Remote) role at The Home Depot

Join to apply for the Senior Systems Engineer - Wireless Network Engineer (Remote) role at The Home Depot

Position Purpose

The Sr. Systems Engineer is responsible for independently developing, maintaining, and supporting The Home Depot's technical infrastructure of hardware and system software that drives the success of Home Depot and our customers. As a Systems Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production infrastructure. In addition, Sr. Systems Engineers may be involved in routine upgrades and application support as well as root cause and post-mortem analyses around security incidents and service interruptions.

Req148101

Position Purpose

The Sr. Systems Engineer is responsible for independently developing, maintaining, and supporting The Home Depot's technical infrastructure of hardware and system software that drives the success of Home Depot and our customers. As a Systems Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production infrastructure. In addition, Sr. Systems Engineers may be involved in routine upgrades and application support as well as root cause and post-mortem analyses around security incidents and service interruptions.

Key Responsibilities

• 30% Delivery & Execution - Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
• 15% Learning - Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
• 20% Planning & Analysis - Researches and analyzes business trends and behavioral data to identify opportunities for improvements and new initiatives; Drives the evaluation, development, and recommendation of specific technology to provide cost-effective solutions that meet THD requirements; Researches and designs best fit infrastructure, network, database, cloud, AI, and security architectures for products; Proactively creates and maintains tools for monitoring and support; Participates in project planning and reporting across multiple efforts
• 35% Support & Enablement - Collaborates with product and project teams to understand needs and enable them with infrastructure; Supports technology architecture design review efforts for project and product teams; Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate; Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions; Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability; Opens and manages vendor problem tickets to resolution; Drives the production of in-house documentation around solutions; Provides application support for software running in production; Drives moving KB articles to infrastructure as code models; Drives keeping monitoring/alerting up to date
  
  

Direct Manager/Direct Reports

• This position typically reports to Systems Engineer Manager or Sr Manager
• This position has 0 Direct Reports
  
  

Travel Requirements

• No travel required.
  
  

Physical Requirements

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  
  

Working Conditions

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  
  

Minimum Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
  
  

Preferred Qualifications

• Experience working as part of a collaborative, cross-functional, modern engineering team.
• Experience in troubleshooting and remediation within multiple Information technology disciplines.
• Experience as the wireless subject matter expert (SME), taking a lead role in the design, implementation, and maintenance of both wireless and wired network infrastructures across Supply Chain (warehouses and distribution centers) and corporate enterprise environment.
• Experience in ensuring the stability, performance, and scalability of our network systems.
• Experience in working on complex, high-impact projects that require deep technical knowledge and the ability to analyze and resolve sophisticated network challenges.
• Experience in span technologies and protocols including wireless, robotics, metal racking, wifi5, wifi6, wifi6e, wifi7, LAN, WLAN, BGP, OSPF, routing, switching, and SD-WAN.
• Experience installing and upgrading applications or databases and performing system maintenance
• Familiarity with system and environment analysis, design, and optimization
• Familiarity with debuggers, runtime analysis, library systems, compiled programming, and software update tools
• Experience monitoring the operational status and performance of, and configuring as well as tuning, systems, networks, or databases
• Experience with operating system commands and utilities as well as scripting
• Experience with cloud platforms such as GCP and Azure
• Experience supporting a 24x7 retail operation
• Experience with version control systems
• Experience with CI/CD toolchain
• Experience with production system designs including Infrastructure as Code, High Availability, and Performance monitoring
• Exposure to Site Reliability Engineering (SRE)
• 1+ year of previous leadership experience
  
  

Minimum Education

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
  
  

Preferred Education

• No additional education
  
  

Minimum Years Of Work Experience

• 4
  
  

Preferred Years Of Work Experience

• No additional years of experience
  
  

Minimum Leadership Experience

• None
  
  

Preferred Leadership Experience

• None
  
  

Certifications

• Certifications such as Certified Wireless Network Professional (CWNP), Cisco Certified Network Professional (CCNP), Ekahau Certified Solutions Engineer (ECSE), or Cisco Certified Internetwork Expert (CCIE) are helpful but not required.
  
  

Competencies

• Action Oriented
• Being Resilient
• Global Perspective
• Manages Ambiguity
• Nimble Learning
• Self-Development
• Collaborates
• Cultivates Innovation
• Optimizes Work Processes
• Situational Adaptability
• Communicates Effectively
• Drives Results
• Interpersonal Savvy
  
  

Apply End Date: 08/04/2025

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Consumer Services

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