Senior Systems Engineer - SAP/CAP IT Operations Lead

Chenega Corporation; Springfield (VA); On-site; USD 145,000 - 180,000; Full time

Job summary

Chenega MIOS is seeking a Senior Systems Engineer to lead standup, supervision, and daily operations of a small team supporting the SAP/CAP IT footprint. Responsibilities include fault/performance monitoring and rapid incident remediation across UNIX and Windows environments.

The role requires experience with EM monitoring tools and incident reporting, plus the ability to coordinate engineering changes with cybersecurity teams. On-site Springfield, VA position with DoD clearance expectations.

Qualifications

• Bachelor's Degree and 8+ years relevant experience
• Associate’s degree and 10+ years relevant experience
• High school diploma or GED with 8+ years relevant experience
• Operational experience with ServiceNow
• Experience in the Intelligence Community
• DoD 8140 / IAT Level I
• Security+ CE (within 6 months)
• TS/SCI Clearance

Responsibilities

• Supervise and mentor operations personnel supporting a SAP/CAP IT environment, establishing SOPs, shift coverage, and escalation workflows.
• Serve as the primary operational point of contact across customer, contract, and vendor meetings.
• Execute continuous fault/performance monitoring and proactive event management across the footprint using EM standard tools to ensure high availability.
• Lead rapid incident triage, track outages, and author post-incident RCA and AARs.
• Maintain, monitor, and optimize customer network and infrastructure across UNIX and Windows environments.
• Coordinate engineering recommendations to adapt network and system architecture for EM integration and performance.
• Manage hardware and software asset baselines and collaborate with cybersecurity teams.
• Perform other mission-related operational duties as assigned.

Skills

ServiceNow experience

US Government IT

Unix/Windows

Education

Bachelor's Degree in related field

Associate’s degree in related field

High school diploma or GED

Tools

EM Monitoring Tools

Ticketing Platforms

Microsoft Office Suite

Job description

Chenega MIOS is seeking a Senior Systems Engineer to lead standup, supervision, and daily operations of a small team supporting the SAP/CAP IT footprint. Responsibilities include fault/performance monitoring and rapid incident remediation across UNIX and Windows environments.

The role requires experience with EM monitoring tools and incident reporting, plus the ability to coordinate engineering changes with cybersecurity teams. On-site Springfield, VA position with DoD clearance expectations.