Senior Systems Engineer

Chenega Corporation; Springfield (VA); On-site; USD 145,000 - 180,000; Full time

Job summary

Chenega MIOS is seeking a Senior Systems Engineer to lead standup, supervision, and daily operations of a small team supporting the SAP/CAP IT footprint. Responsibilities include fault/performance monitoring and rapid incident remediation across UNIX and Windows environments.

The role requires experience with EM monitoring tools and incident reporting, plus the ability to coordinate engineering changes with cybersecurity teams. On-site Springfield, VA position with DoD clearance expectations.

Qualifications

• Bachelor's Degree and 8+ years relevant experience
• Associate’s degree and 10+ years relevant experience
• High school diploma or GED with 8+ years relevant experience
• Operational experience with ServiceNow
• Experience in the Intelligence Community
• DoD 8140 / IAT Level I
• Security+ CE (within 6 months)
• TS/SCI Clearance

Responsibilities

• Supervise and mentor operations personnel supporting a SAP/CAP IT environment, establishing SOPs, shift coverage, and escalation workflows.
• Serve as the primary operational point of contact across customer, contract, and vendor meetings.
• Execute continuous fault/performance monitoring and proactive event management across the footprint using EM standard tools to ensure high availability.
• Lead rapid incident triage, track outages, and author post-incident RCA and AARs.
• Maintain, monitor, and optimize customer network and infrastructure across UNIX and Windows environments.
• Coordinate engineering recommendations to adapt network and system architecture for EM integration and performance.
• Manage hardware and software asset baselines and collaborate with cybersecurity teams.
• Perform other mission-related operational duties as assigned.

Skills

ServiceNow experience

US Government IT

Unix/Windows

Education

Bachelor's Degree in related field

Associate’s degree in related field

High school diploma or GED

Tools

EM Monitoring Tools

Ticketing Platforms

Microsoft Office Suite

Job description

Summary

Senior Systems Engineer

Springfield, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace.

Chenega Agile Real-Time Solutions (CARS) is seeking an Senior Systems Engineer who will lead the standup, supervision, and daily operational execution of a dedicated 2-FTE Operations Team supporting thePGG Special Access Program / Controlled Access Program (SAP/CAP) IT footprint. This role eliminates mission partner hesitancy and prevents mission degradation by delivering continuous fault/performance monitoring, rapid incident remediation, root cause analysis (RCA), and architecture integration across UNIX/Windows infrastructure.

Responsibilities

• Supervise and mentor operations personnel supporting a SAP/CAP IT environment, establishing standard operating procedures (SOPs), shift coverage, and escalation workflows.
• Serve as the primary operational point of contact across customer, contract, and vendor meetings.
• Execute continuous fault/performance monitoring and proactive event management across the customer footprint using Enterprise Management (EM) standard tools to ensure high availability during training exercises and live missions.
• Lead rapid incident triage, track and report system outages/Discrepancy Reports (DRs), and author post-incident Root Cause Analysis (RCA) and After-Action Reports (AARs).
• Maintain, monitor, and optimize customer network and infrastructure systems, including routers, switches, bridges, Storage Area Networks (SAN), and security appliances across UNIX and Windows environments.
• Architect, coordinate, and implement technical integrations between EM monitoring tools, incident ticketing platforms, and automated email alerting pipelines.
• Provide technical analysis and coordinate engineering recommendations to adapt network and system architecture for enhanced EM integration and overall performance.
• Manage hardware and software asset baselines while collaborating with cybersecurity and engineering teams to preserve configuration integrity.
• Perform other mission-related operational duties as assigned.
• Supervisory Responsibilities
• Other duties as assigned

Qualifications

• Bachelor's Degree and 8+ years relevant experience OR
• Associate’s degree and 10+ years relevant experience OR
• High school diploma or GED equivalent with 8+ years relevant experience
  • Operational experience with ServiceNow
  • Experience in the Intelligence Community
• DoD 8140 (formerly 8570.01-M), IAT Level I
• Security+ CE (within 6 months)
• TS/SCI Clearance
• Successfully pass background and drug screening

Preferred Qualifications

• Master’s Degree
• Active Security + CE certification

Knowledge, Skills and Abilities

• Ability to obtain CI Poly Clearance
• Ability to help support 'Special Projects' as identified by Government Customer.
• Ability to work independently and yet be effective within a team setting
• Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment
• Ability to work independently and yet be effective within a team setting
• Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
• Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
• Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
• Excellent skills in Microsoft Word, Excel, and other Office applications
• Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
• Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
• Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it

How you’ll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega's impact on the world.

Chenega MIOS News- https://chenegamios.com/news/

Tips from your Talent Acquisition Team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - www.chenegamios.com

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

LinkedIn - https://www.linkedin.com/company/1472684/

Facebook - https://www.facebook.com/chenegamios/

#Chenega Agile Real Time Solutions, LLC

Estimated Salary/Wage

USD $144,800.00/Yr. Up to USD $180,000.00/Yr.