Senior Systems Engineer - Distribution Systems Support

McKesson’s Corporate; Robbinsville Township (NJ); Hybrid; USD 127,000 - 212,000; Full time

Job summary

McKesson seeks a Sr. Systems Engineer to support reliable technology operations across our distribution centers, maintaining Windows servers/workstations, printers, RF devices, scanners, and scales. You will troubleshoot complex issues and document standards for audit readiness.

Lead cross-functional teams, mentor peers, and drive continuous improvement in a regulated distribution environment, ensuring operational continuity and scalable technology support for critical supply chain activities.

Qualifications

• 7+ years in systems administration, infrastructure support, distribution center technology, IT operations, or related role.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience.
• Experience supporting Windows servers, workstations, printers, peripherals, and network-connected devices.
• Hands‑on experience supporting WCS, warehouse automation, RF and mobile devices, barcode scanners, scales, printers, and sortation technologies.
• Experience troubleshooting complex issues across hardware, software, networks, business applications, and integrated automation environments.
• Knowledge of incident management, root cause analysis, change management, security, and compliance practices.
• Experience creating technical documentation, support procedures, SOPs, or operational standards.
• Strong communication and collaboration skills with experience working with business partners, technical teams, vendors, and distribution center Operations.
• Ability to drive continuous improvement, share technical knowledge, and mentor team members.

Responsibilities

• Support, configure, and maintain technology used in distribution centers, including RF devices, scanners, scales, printers, Windows workstations, and Windows server environments.
• Troubleshoot and resolve escalated hardware, software, device, and infrastructure issues to reduce operational disruption.
• Monitor system health, performance, and capacity to support reliable technology operations.
• Partner with application, infrastructure, operations, and support teams to resolve complex business and technical issues.
• Develop, maintain, and follow technical standards, support procedures, and documentation for audit readiness and operational consistency.
• Support security, compliance, access controls, backup, recovery, and change management practices.
• Identify opportunities to improve service, reduce recurring issues, and strengthen distribution center technology support.
• Mentor team members and share technical knowledge, troubleshooting practices, and support standards.

Skills

Communication

Collaboration

Mentoring

Documentation

Incident management

Change management

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field

Tools

Windows servers

Windows workstations

Printers

RF devices

Scanners

Scales

WCS

Warehouse automation

SICK scanning solutions

Zebra devices

Job description

About McKesson

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people.

About the Role

McKesson is seeking a Sr. Systems Engineer to support reliable, secure, and efficient technology operations across our distribution center environments. In this role, you will help keep critical systems, devices, and infrastructure running smoothly, including Windows servers and workstations, printers, RF devices, scanners, and scales. You will troubleshoot complex issues, improve processes, document standards, and partner with cross-functional teams to support business‑critical operations in a regulated enterprise environment.

What You’ll Do

• Support, configure, and maintain technology used in distribution centers, including RF devices, scanners, scales, printers, Windows workstations, and Windows server environments.


• Troubleshoot and resolve escalated hardware, software, device, and infrastructure issues to reduce operational disruption.


• Monitor system health, performance, and capacity to support reliable technology operations.


• Partner with application, infrastructure, operations, and support teams to resolve complex business and technical issues.


• Develop, maintain, and follow technical standards, support procedures, and documentation for audit readiness and operational consistency.


• Support security, compliance, access controls, backup, recovery, and change management practices.


• Identify opportunities to improve service, reduce recurring issues, and strengthen distribution center technology support.


• Mentor team members and share technical knowledge, troubleshooting practices, and support standards.

Basic Requirements

• Typically requires 7+ years of experience in systems administration, infrastructure support, distribution center technology, IT operations, or a related technical role.


• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.


• Experience supporting Windows servers, workstations, printers, peripherals, and network-connected devices.


• Hands‑on experience supporting WCS, warehouse automation, RF and mobile devices, barcode scanners, scales, printers, and sortation technologies.


• Experience troubleshooting complex issues across hardware, software, networks, business applications, and integrated automation environments.


• Knowledge of incident management, root cause analysis, change management, security, and compliance practices.


• Experience creating technical documentation, support procedures, SOPs, or operational standards.


• Strong communication and collaboration skills with experience working with business partners, technical teams, vendors, and distribution center Operations.


• Ability to drive continuous improvement, share technical knowledge, and mentor team members.

Preferred Skills/Experience

• Experience supporting industrial scanning technologies, including SICK scanning solutions, Package Analytics, and Zebra mobile and scanning devices.


• Familiarity with device management, imaging, patching, monitoring, IT service management, and remote support tools.


• Knowledge of backup, recovery, disaster recovery, access management, and infrastructure security.


• Experience with performance monitoring, capacity planning, recurring‑issue reduction, and operational reliability improvements.


• Experience supporting supply chain technology in a regulated distribution center environment.

Travel / Work Environment / Physical Requirements

Work may be performed in office, warehouse, distribution center, remote, or hybrid environments, supporting business‑critical supply chain and distribution operations. Up to 25% travel may be required to support distribution centers, project implementations, hardware deployments, operational readiness activities, and technology upgrades. Participation in on‑call rotations, maintenance windows, and after‑hours support may be required to maintain operational continuity and respond to critical incidents.

Work may involve supporting Warehouse Control Systems (WCS), warehouse automation, industrial scanning systems, RF/mobile devices, printers, sortation systems, and other operational technologies utilized within distribution center environments. Ability to safely work around warehouse equipment, conveyor systems, automation technologies, and related operational infrastructure. Ability to occasionally lift, move, install, or troubleshoot technology equipment and work at a computer for extended periods. Ability to access equipment located in offices, computer rooms, distribution centers, and warehouse environments as needed to support operational requirements.

Pay Range

Our Base Pay Range for this position $127,000 - $211,600

Equal Employment Opportunity

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.

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