Software Engineering Specialist

McKesson; Richmond (VA); Hybrid; USD 101,000 - 168,000; Full time

Benefits offered by this job

Competitive pay

401K, PTO and benefits

10% incentive program

Job summary

McKesson is seeking a hands-on Software Developer (P3) in Richmond, VA for the B2B Commerce SupplyManager platform. You will own production support, ITIL processes, and drive operational excellence across AMS, SRE, and DevOps, while contributing to application development and release readiness.

The role covers full-stack responsibilities, including Java/Spring Boot microservices, React UI work when applicable, and cloud-native, hybrid cloud operations across Azure/GCP/AWS.

Qualifications

• 4+ years of relevant software engineering experience.
• Strong experience in Java/Spring Boot/Microservices development.
• Proven expertise in DevOps, CI/CD, and release engineering.
• Advanced troubleshooting using logs, metrics and APM tools (e.g., Dynatrace).
• Experience with cloud-native / hybrid cloud architectures.

Responsibilities

• Own end-to-end ITIL processes: Incident, Problem, Change, Release, Service Request, Knowledge, CMDB, Capacity & Availability.
• Provide production support (P1/P2), troubleshoot, communicate with stakeholders, meet SLAs, and perform RCA.
• Perform production fixes, hotfix deployments, and small enhancements.
• QA validation (functional, regression, smoke) and assess impact on performance, scalability, and reliability.
• Maintain runbooks, SOPs, knowledge articles, and drive operational stability improvements.
• Lead problem management with data-driven analysis and long-term remediation.

Skills

Java

Spring Boot

Microservices

REST APIs

Troubleshooting

CI/CD

Cloud-native

Observability

Dynatrace

Education

Bachelor’s degree in Computer Science

Tools

GitHub Actions

Git

Jenkins

Concourse

Bamboo

JFrog

ServiceNow

Azure CLI

Job description

• Automate environments using Terraform, Ansible (or similar IaC tools).

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people.

Software Engineering Specialist

Location: Richmond, VA, USA - 9954 Mayland Drive

Remote/Hybrid- must be available to attend meetings in the home office when required

Benefits

• Competitive pay
• Full benefit package includes 401K, PTO, and other perks
• 10% incentive program

Position Overview

We are seeking a hands‑on Software Developer (P3) to support and enhance McKesson’s B2B Commerce SupplyManager platform. This role is AMS-first, with strong ownership of production support, ITIL processes, and operational excellence, while contributing across application development, SRE, and DevOps.

This is a full-stack, production-facing role for an engineer experienced in incident management, troubleshooting, CI/CD automation, reliability engineering, and microservices development in hybrid cloud environments (Azure / GCP / AWS).

Key Responsibilities

Application Maintenance & Support (Primary)

• Own end-to-end ITIL processes: Incident, Problem, Change, Release, Service Request, Knowledge, CMDB, Capacity & Availability.
• Provide P1/P2 production support, including troubleshooting, stakeholder communication, SLA adherence, and RCA (Root Cause Analysis).
• Perform production fixes, hotfix deployments, and small enhancements.
• Execute QA validation (functional, regression, smoke) and assess performance, scalability, and reliability impacts.
• Maintain runbooks, SOPs, knowledge articles, and drive operational stability improvements.
• Lead problem management with data-driven analysis and long-term remediation.

SRE, Observability & Reliability

• Monitor and troubleshoot using Dynatrace, ELK/EFK, logs, metrics, and alerting tools.
• Improve observability (dashboards, alerts, logging standards).
• Perform performance tuning, capacity planning, and proactive risk mitigation.
• Support disaster recovery (DR), backup/restore, and resilience engineering.
• Collaborate with CloudOps, Platform, Network, Security, and DBA teams to enhance system reliability.

Application Development (Secondary)

• Build and enhance Java / Spring Boot microservices and REST APIs.
• Develop UI components using React (when applicable).
• Contribute to architecture, modernization, and code quality improvements.
• Integrate with ERP, data platforms, search (Bloomreach/Endeca), and downstream systems.
• Participate in code reviews and enforce engineering best practices.

DevOps, CI/CD & Release Engineering

• Build and manage CI/CD pipelines (GitHub Actions – required).
• Support DevOps lifecycle: build, test, security scanning, artifact management, deployments.
• Automate environments using Terraform, Ansible (or similar IaC tools).
• Ensure audit-ready releases with proper governance (ServiceNow, approvals, evidence).
• Manage end-to-end releases (Dev → QA → Pre-Prod → Prod) with minimal risk.

Cross-Functional Delivery & Leadership

• Partner with Product, QA, Security, Cloud, and DBA teams.
• Translate requirements into technical designs, impact analysis, and delivery plans.
• Manage parallel AMS, development, and release streams with clear status reporting.
• Provide effort estimation, planning, and stakeholder alignment.
• Mentor junior engineers and drive engineering and operational maturity.

AI-Augmented Engineering

• Leverage Generative AI for coding, debugging, test automation, and documentation.
• Enable AI-driven quality engineering, code reviews, and productivity improvements.

Minimum Qualifications

• Degree or equivalent and typically requires 4+ years of relevant experience

Skills and Qualifications

• 4+ years experience in Java / Spring Boot / Microservices development.
• Strong experience in Application Maintenance & Support (AMS) / Production Support (ITIL).
• Proven expertise in DevOps, CI/CD, and Release Engineering.
• Advanced skills in troubleshooting (logs, metrics, APM tools like Dynatrace).
• Experience with cloud-native / hybrid cloud architectures.

Preferred

• Experience with Kubernetes, Docker, Redis, Elastic, Kafka, CDC patterns.
• Exposure to GCP operations.
• Strong Jira workflows, prioritization, and reporting skills.
• Experience with eCommerce / B2B platforms at scale.

Technical Skills

Languages & Frameworks: Java, Spring Boot, Microservices, REST APIs, JSON, React

Databases & Platforms: Oracle DB, Bloomreach, Endeca

DevOps & CI/CD: GitHub Actions (mandatory), Git, Jenkins, Concourse, Bamboo, JFrog

Cloud & Infrastructure: GCP, Azure, AWS, Kubernetes, Docker

Observability & Security: Dynatrace, ELK/EFK Stack, Veracode

Tools & Governance: ServiceNow, Jira (Advanced), Gradle, IntelliJ, Postman, Azure CLI

Education

• Bachelor’s degree in Computer Science or equivalent.

About MMS

McKesson Medical-Surgical (MMS), which is expected to become Wellverse in early 2027, is a subsidiary and publicly reported segment of the McKesson Corporation. MMS distributes medical-surgical supplies, pharmaceuticals, diagnostic equipment and supplies, along with other solutions and services to virtually every type of healthcare setting and provider outside of the traditional hospital. These markets – often referred to as Alternate Care or Non-Acute Care – include physician offices, surgery centers, long-term care providers, laboratories, home health and hospice agencies, health systems, government facilities and online marketplaces and retailers.

Alternate Care markets are growing rapidly, and MMS is proud to be a leader in this space. With a team of approximately 8,000 employees, a network of 15 distribution centers and approximately 900 delivery vehicles, we collaborate with more than 2,200 leading manufacturers and serve over 200,000 customer accounts across the U.S. Our catalog includes more than 270,000 SKUs of branded and private-label medical-surgical products – from bandages to specialty pharmaceuticals and COVID-19 tests.

Position Level

P3

Compensation

Our Base Pay Range for this position

$101,000 - $168,400

Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.