Senior Systems Engineer

General Motors; Austin, Northern (TX, KY); Hybrid; USD 120,000 - 150,000; Full time

Job summary

General Motors in Austin, TX is seeking a Senior Systems Engineer to own production-critical applications used in vehicle manufacturing. The role blends Site Reliability Engineering with hands-on operations across Linux, Windows, Kubernetes, and databases, supporting deployments and issue resolution.

You will report to the IT Innovation Center in Austin or GM Technical Center in Warren, work 3-4 days per week on site, and participate in a 24x7 on-call rotation after acclimation.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• 3+ years in a technical IT role supporting Linux/Windows.
• Experience with Oracle/SQL databases and container tech (Docker, Kubernetes).

Responsibilities

• Support applications used in vehicle assembly and propulsion manufacturing.
• Monitor health, availability, and performance of apps and infrastructure.
• Troubleshoot and resolve issues within service levels.
• Design changes to support business needs and deployments.
• Perform root-cause analysis with cross-team partners.
• Create runbooks and maintain troubleshooting procedures.

Skills

Linux

Windows

Kubernetes

Docker

Oracle SQL

PostgreSQL

Site Reliability

Cloud Platforms

Troubleshooting

Communication

Education

Bachelor's degree in Computer Science, IT, Engineering

Job description

Senior Systems Engineer page is loaded## Senior Systems Engineerremote type: Hybridlocations: Warren, Michigan, United States of America: Austin, Texas, United States of Americatime type: Full timeposted on: Posted Todayjob requisition id: JR-202620211**Job Description****Hybrid:** This role is categorized as hybrid. This means the successful candidate is expected to report to Austin TX IT Innovation Center or Warren Michigan GM Technical Center 3-4 days per week (T-W-Th)**The Role**The Senior Systems Engineer provides application operations support and application ownership for production-critical applications used at vehicle and propulsion *manufacturing* sites. Using Site Reliability Engineering practices, this role helps ensure application availability, reliable performance, effective monitoring, and timely issue resolution.You will work across Linux, Windows, Kubernetes, cloud, Oracle, SQL Server, and PostgreSQL environments. You will collaborate with business and technology teams to troubleshoot issues, implement improvements, support deployments, maintain documentation, and deliver reliable services to *manufacturing* operations.**What You'll Do*** Support applications used in vehicle assembly and propulsion *manufacturing* environments.* Monitor the health, availability, and performance of applications and infrastructure.* Troubleshoot and resolve application issues within agreed service levels.* Design and implement configuration changes that support business needs.* Support production issue resolution, code deployments, patch releases, and other critical activities.* Perform root-cause analysis with application, infrastructure, development, deployment, and database teams.* Create and maintain procedures for troubleshooting, maintenance, monitoring, and recovery.* Manage certificates, technical documentation, application ownership activities, and support processes.* Use queries and diagnostic tools to investigate issues across databases and operating environments.* Build strong relationships with business partners, technical teams, colleagues, and management.* Follow established information technology, security, and operational processes.* Provide remote technical support to *manufacturing* sites.* Participate in a 24x7 on-call rotation after completing the required acclimation period.* Contribute to a collaborative, inclusive, and high-performing team culture.**Your Skills & Abilities (Required Qualifications)*** Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.* 3+ years of experience in a technical information technology (IT) role.* 3+ years of experience supporting Linux and/or Windows operating systems.* Experience with Oracle and/or SQL databases.* Knowledge of Docker containers and Kubernetes container orchestration.* Strong troubleshooting, analytical, and problem-solving skills.* Strong written and verbal communication skills.* Ability to manage multiple priorities in a fast-paced environment.* Strong attention to detail and commitment to data integrity and accuracy.* Ability to support production-critical applications and participate in an on-call rotation.**What Will Give You A Competitive Edge (Preferred Qualifications)*** Experience supporting applications in a *manufacturing* or plant operations environment.* Experience with Site Reliability Engineering practices, application monitoring, or service-level objectives.* Experience with cloud platforms, PostgreSQL, SQL Server, or infrastructure automation.* Experience with observability, incident management, problem management, or root-cause analysis.* Experience using Glean or a similar enterprise AI and knowledge-search platform.* Ability to use generative AI to troubleshoot incidents, summarize technical issues, create runbooks, and improve application-support workflows.* Strong prompt-writing and AI-output validation skills.* Understanding of responsible AI use, access controls, data privacy, and protection of confidential information.* Experience with AI-assisted automation, scripting, APIs, monitoring, or observability tools.* Knowledge of *manufacturing*, plant operations, or production-critical systems.**Work Environment**This role supports production-critical applications used by *manufacturing* operations. The position may require support during critical production periods, non-traditional working hours, deployments, patch releases, and on-call coverage. The role provides remote technical support to *manufacturing* sites and may require work from a designated company facility according to the approved work arrangement.#LI-CK1***Gm does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship (e.g., h-1b, TN, stem OPT, CPT etc.) Now or in the future.******GM does not support relocation for this position.*****About GM**Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.**Why Join Us**We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. 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To learn more, visit .**Accommodations**General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, **email**us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. 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