Senior Systems Analyst - Project Management Information System (PMIS) - (Term-Limited)

SoundTransit; Seattle (WA); Hybrid; USD 80,000 - 175,000; Full time

Job summary

Join a forward-thinking organization as a Senior Systems Analyst, where you will manage and enhance key systems to optimize project delivery and resource management. This role offers a unique opportunity to collaborate with IT and project teams, ensuring data integrity and system performance. You will be part of a dynamic team that values diversity, equity, and inclusion, while providing a competitive salary and comprehensive benefits package. If you're passionate about technology and making a difference in public transportation, this position is perfect for you.

Benefits

Health Benefits

Long-Term Disability and Life Insurance

Employee Assistance Program

Retirement Plans

Paid Time Off

Parental Leave

Pet Insurance

Tuition Reimbursement

Inclusive Reproductive Health Support Services

Work-Life Balance

Qualifications

• 5+ years of relevant experience in system administration and support.
• Bachelor’s degree in a related field required.

Responsibilities

• Manage technical administration and support of systems.
• Collaborate with IT and project teams to optimize project delivery.
• Develop reporting solutions and ensure data integrity.

Skills

System Administration

Data Integrity

Technical Documentation

Customer Service

Effective Communication

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Information Systems

Bachelor’s degree in Computer Science

Tools

Primavera Unifier

Kahua

Jira

LucidChart

ServiceNOW

Microsoft Office

Job description

Salary range is $80k to $175k, with a midpoint of $125k. New hires typically receive between the minimum and midpoint; however, we may go slightly higher based on experience, internal equity, and market.

Sound Transit offers a competitive benefits package, including:

• Health Benefits: Two medical plan options, dental, and vision plans at no cost for employees, with coverage for dependents, spouses, or domestic partners.
• Long-Term Disability and Life Insurance
• Employee Assistance Program
• Retirement Plans: 401a with 10% employee contribution plus 12% match; 457b up to IRS maximum.
• Paid Time Off: 25 days annually, increasing with tenure; 12 paid holidays; up to 2 floating holidays and 2 volunteer days.
• Parental Leave: 12 weeks for new parents
• Pet Insurance
• ORCA Card: Provided at no cost to full-time employees
• Tuition Reimbursement: Up to $5,000 annually for approved expenses
• Inclusive Reproductive Health Support Services
• Competitive Salary and Work-Life Balance: Emphasis on professional development and recognition

This is a term-limited position for approximately 2 years.

Job Purpose:

The Senior Systems Analyst, under general direction, manages the technical administration, configuration, enhancement, and support of systems like the Project Management Information System (PMIS). This role ensures data integrity, facilitates system integrations, and develops reporting solutions to optimize project delivery, resource management, and decision-making. It involves collaboration with IT, project teams, and vendors to align with organizational goals and improve system performance.

Essential Functions:

• Maintains and troubleshoots enterprise and major systems and applications.
• Works with stakeholders to analyze requirements, develop system designs, and provide support.
• Develops test data, scripts, and documentation, and applies technical knowledge to system operations.
• Procures and implements new systems in collaboration with vendors.
• Assists in tracking licenses, costs, and budgets.
• Creates and executes test scripts for quality assurance.
• Resolves application issues, performs backups, and supports system administration tasks.
• Monitors system performance, responds to alarms, and manages integrations.
• Supports division/department needs, participates in committees, and promotes compliance and best practices.
• Embodies Sound Transit’s core values and promotes diversity, equity, and inclusion.
• Follows safety rules, integrates sustainability, and performs other duties as assigned.

Minimum Qualifications:

Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field, plus five years of relevant experience, or equivalent combination.

Required Knowledge and Skills:

• Principles of computer science and information systems.
• Operations of complex computer and network systems, applications, hardware, and software.
• System specifications, testing, troubleshooting, and maintenance.
• Application design and development tools.
• Customer service principles, technical documentation, and effective communication.
• Ability to establish effective relationships and resolve complex system issues.

Preferred Knowledge and Skills:

• Experience with project management systems like Primavera Unifier, Kahua.
• Familiarity with business software such as Jira, LucidChart, ServiceNOW, and Microsoft Office.
• Knowledge of Agile, Scrum, ITIL, change management, and relevant certifications.
• Experience in public transportation or government projects.

Physical Demands / Work Environment:

• Hybrid office environment.
• Commitment to safety and health standards.

Sound Transit is an equal employment opportunity employer, committed to diversity and inclusion. All applicants will be notified of their rights under federal employment laws.