Senior Systems Analyst

Milwaukee Area Technical College; Milwaukee (WI); On-site; USD 48,000 - 96,000; Full time

Job summary

Milwaukee Area Technical College (MATC) seeks a Senior Systems Analyst to provide enterprise information systems support for Finance, HR, Admissions, and Financial Aid. You’ll lead system implementations, recommend software, and mentor staff while collaborating across departments and with external vendors.

The role emphasizes design, testing, and documentation of applications, with opportunities to guide projects and ensure confidentiality and compliance within a dynamic college environment.

Qualifications

• Bachelor's degree or equivalent required for consideration.
• Four years of enterprise-level IT experience in areas such as project management, systems analysis, or software development.
• Three years of experience designing major business computer systems or managing major software systems.
• One year of project lead experience.
• Experience with RDBMS, SQL, web development, and security issues are required.
• Team-based design and programming experience in a collaborative environment.

Responsibilities

• Systems Analysis, Design & Solution Development: design apps that automate admin tasks and draft detailed specifications.
• Project Prioritization and Scheduling: manage project prioritization, scheduling, and implementation planning.
• Enterprise Systems Support & Operations: lead and support ERP modules for Finance, HR, Admissions, and Financial Aid.
• Special Project Planning & Continuous Improvement: support special projects with research, reports, and policy development.
• Collaborative Teamwork: build and maintain positive relationships with staff and administrators.
• Ethics and Confidentiality: uphold confidentiality in all actions and communications.
• Continuous Learning & Professional Development: stay current with higher education IT practices and participate in trainings.
• Other duties: perform related tasks as needed to support IT goals.

Skills

Project management

Communication

Leadership

Analytical thinking

Team collaboration

Requirements gathering

Problem solving

Security awareness

Education

Bachelor's degree or equivalent

4 years enterprise IT experience

3 years design of major business systems

1 year project lead experience

Tools

SQL

HTML

JavaScript

VB Script

PHP

RESTful API

XML

CSS

Java

C#

SSMS

Job description

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at www.matc.edu.

Under the direction of Director of Enterprise Information Systems, the Senior Systems Analyst is responsible for providing computer information systems for MATC’s administration departments including but not only limited to Finance, Human Resources, Admissions, Registration/ Academic Records and Financial Aid. Regularly interfaces directly with administration departments to complete projects. Responsibilities include analysis, design, configuration, and documentation of computer applications. Serves as project leader to guide systems through programming, testing, and implementation; investigates, and recommends software for purchase; provides support and leadership through implementation. Provides continuous maintenance and troubleshooting support for Tier 2 IT systems for users.

Work is diversified and requires independent judgment, analytical skills, and decision-making abilities within established practices and procedures. May include mentoring junior staff and collaborating across departments and with external vendors.

• Systems Analysis, Design & Solution Development: Collaborates with users obtaining new applications to understand functional needs, analyze current processes and procedures, and advise appropriate computing alternatives. Designs computer applications that automate administrative tasks and develops detailed design specifications, including system narratives, file layouts, screen layouts, report layouts, and program narratives for programmers/analysts. Analyzes and resolves complex system and application problems by conducting thorough assessments and employing appropriate resolution strategies. Performs quality control checks during software updates and supports the design, maintenance, and user success of proprietary ERP modules and interfaces.
• Project Prioritization and Scheduling: Manages project prioritization and scheduling for the campus community, including feasibility studies, resource allocation, and open dialogue with administrative leadership. Serves as a project lead through system implementation efforts, coordinating activities through testing, deployment, and post-implementation support. Leads the evaluation and testing of new applications and computer technologies and supports the development of implementation strategies by providing results to IT Administrators.
• Enterprise Systems Support & Operations: Provides continuity of leadership, management, and support for the Enterprise Information Systems group. Collaborates with other analysts and external vendors to resolve application issues, maintain vendor relationships, and support the overall success of Information Systems. Supports critical business systems serving Finance, Human Resources, Admissions, Registration/Academic Records, and Financial Aid functions.
• Special Project Planning & Continuous Improvement: Analyzes and supports special projects by collecting information, conducting research, writing reports, and evaluating areas including personnel staffing and technologies. Supports the development of policies and procedures by serving on appropriate committees and advancing the missions of the department and institution. Evaluates emerging trends and applies modern, cloud-based technology skills to solutions.
• Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with staff, faculty, and administrators.
• Ethics and Confidentiality: Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.
• Continuous Learning & Professional Development: Maintains current knowledge of best practices and standards in higher education with an emphasis on community Colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
• Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Compliance with all state, federal, and accreditation standards/requirement, as well as all MATC policies and procedures.

Required Education & Experience

• Bachelor's degree or the equivalent is required.
• Four (4) years of enterprise-level experience in one or more of the following areas:

a) project management methodologies of information technology

b) systems analysis, software engineering or software development

c) database and/or web application programming with fluency exhibited in at least three of the following: SQL, Business Objects, HTML, JavaScript, VB Script, PHP, Restful API, XML, CSS, Java, C#, Microsoft SSMS, or similar languages/tools

• Three (3) years of experience in the design of major business computer systems or implementation and/or management of major software systems.
• One (1) year of project lead experience.
• Experience with RDBMS and SQL, web development, and technology security issues are required.
• Experience in the design and programming of computer applications in a team-oriented environment is required.

Preferred Education & Experience

Bachelor's degree or the equivalent is required. More than two (2) years of implementation experience or as an IT project lead for a systems implementation project in an educational environment or any equivalent combination of experience and training. Work experience in higher education.

KNOWLEDGE, SKILLS, & ABILITIES

• Knowledge and experience in SQL environments; programming in such languages as C#.
• Knowledge and experience with ERPs for HR, Finance, Payroll and Student Information Systems.
• Knowledge of client-side development using JavaScript, JQuery, HTML5, and CSS.
• Strong technical skills and current technical knowledge.
• Ability to communicate effectively through both oral and written means, including proficiency in writing technical specification documents.
• Ability to maintain confidentiality in regard to information processed, stored, or accessed by the systems.
• Ability to work effectively with a variety of constituencies, including vendors and contracted consultants, possessing a wide range of technical knowledge.
• Ability to effectively manage multiple, complex information systems projects concurrently, meet deadlines, and coordinate activities to achieve institutional goals and objectives.
• Ability to effectively apply interpersonal, customer service, organizational, and team-building skills.
• Ability to work with culturally diverse student and employee populations.
• Ability to establish and maintain effective working relationships with staff, employees, students, representatives of outside agencies, educational institutions, and the general public.
• Ability to work successfully with minimal supervision and serve in a leadership role to others.
• Ability to communicate effectively through both oral and written means.
• Ability to establish, collaborate and maintain effective work relationships with peers, students, teachers, staff, representatives of outside agencies, educational institutions, and the general public.
• Ability to convey an image of professionalism and dedication in work related activities.
• Ability to work with culturally diverse student and employee populations.
• Proficiency in the use of computers and software specific to position, including spreadsheets and the Internet.
• Ability to work successfully with minimal supervision and serve as a leadership role to others.
• Ability to establish workflows, manages multiple projects, and meets necessary deadlines.

Start Date: This position supports the Information Technology Department and is available to start as soon as possible.

Hours: This position is a full-time position and works 40 hours/week, Monday-Friday. This position is based out of the Downtown Milwaukee campus. All work must be performed in the state of Wisconsin.

Compensation: Hourly pay rates are listed up to the midpoint of the range and placement is determined based on years of experience, internal equity, and a review of the applicant's employment and educational background as listed on the job application.

EEO: Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.