Senior Systems Administrator – Remote-First Infrastructure

MetaMask; United States; Teletrabalho; USD 139 000 - 202 000; Tempo integral

Resumo da oferta

MetaMask is building the infrastructure for a decentralised web. Our TechOps team keeps that infrastructure running — reliably, securely, and at scale.

As a Senior Systems Administrator, you'll own the technical backbone that our engineers, product teams, and operations depend on every day. You'll work across cloud and SaaS environments, driving improvements that raise the bar on system reliability and operational maturity.

Qualificações

• 5+ years in systems administration or infrastructure engineering.
• Strong working knowledge of cloud infrastructure environments.
• Experience administering enterprise SaaS platforms and MDM solutions (e.g. Jumpcloud, Okta).
• Solid understanding of networking fundamentals, identity management, and access control.
• Track record of operating autonomously and making sound decisions under pressure.
• Clear communicator — able to translate technical complexity for non-technical stakeholders.

Responsabilidades

• Ticket management and remote support
• Hardware and software support
• Networking
• Videoconferencing (both digital and physical)
• Onboarding and offboarding tasks for new hires and departing employees
• Procuring and shipping equipment to remote employees across the EU
• General technical assistance
• Execution of large-scale technical projects and company-wide technology initiatives
• Work as part of the team responsible for the administration, performance, and reliability of cloud infrastructure across multiple environments, including Okta, Google Workspace, Slack, Zoom and Atlassian
• Manage and evolve hybrid systems, ensuring seamless integration with cloud workloads
• Administer and optimise the SaaS and MDM tooling stack that supports a globally distributed workforce
• Lead incident response for critical systems, including root cause analysis and post-incident review
• Build and maintain automation to reduce manual overhead and improve system observability
• Define and enforce security and access control policies across platforms
• Partner with the Security teams to support compliance requirements
• Contribute to technical documentation and runbooks that raise team-wide operational standards

Conhecimentos

Systems administration

Cloud infrastructure

SaaS & MDM

Networking basics

Autonomous working

Communication

Descrição da oferta de emprego

MetaMask is building the infrastructure for a decentralised web. Our TechOps team keeps that infrastructure running — reliably, securely, and at scale.

As a Senior Systems Administrator, you'll own the technical backbone that our engineers, product teams, and operations depend on every day. You'll work across cloud and SaaS environments, driving improvements that raise the bar on system reliability and operational maturity.