Senior Systems Administrator (Australia) - TS/SCI with Polygraph

General Dynamics IT; United States; Remote; USD 94,000 - 115,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

General Dynamics Information Technology (GDIT) seeks an IT Engineer with Microsoft Enterprise Systems Administrator experience for a Federal Intelligence Agency contract. Duties include Tier 2 support across large hybrid Windows/Linux environments spanning CONUS/OCONUS.

Active TS/SCI with Polygraph is required to start; background reinvestigation within 4 years and polygraph within last 3 years. Security+CE or IAT II+ certs required to start.

Qualifications

• Experience: 5+ years of related IT experience.
• Security requirements include TS/SCI with Polygraph.
• Knowledge of Windows and Linux enterprise environments.

Responsibilities

• System administration for Windows and Linux workstations on EVDI and physical hardware.
• Troubleshooting application functionality, crash, and performance issues.
• Investigate user performance and coordinate with external teams to improve UX.
• Assist customers with Tier 2 incident resolution for Linux and Windows apps.
• Provide remote end-user desktop support.
• Identify, analyze, and resolve system incidents with short-term and long-term fixes.
• Communicate effectively with varied stakeholders in teams of all sizes.
• Participate in special projects as required.
• Provide initial triage, response, and incident notifications.

Skills

Active Directory Administration

DNS

DHCP

LDAP

Windows 10

Server 2012

Server 2016

Application Troubleshooting

Linux

ITIL v3

ServiceNow

NETS

PowerShell

VMware

Citrix

UEM (VMware User Experience Management

Tools

Microsoft System Center Configuration Manager

PowerShell

VMware

Citrix

VMware UEM

Microsoft Exchange

Job description

Type of Requisition

Regular

Clearance Level Must Currently Possess

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain

Top Secret SCI + Polygraph

Public Trust/Other Required

None

Job Family

IT Infrastructure and Operations

Job Qualifications

Skills: Active Directory (AD), Linux, Microsoft Windows, Operating Systems

Certifications: None

Experience: 5 + years of related experience

US Citizenship Required: Yes

Job Description

General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence Agency contract. Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments.

Active TS/SCI with Polygraph required to start - This international assignment requires the eligible candidate's Background Investigation/reinvestigation date must be within 4 years and polygraph date within the last 3 years.

Security+CE or other IAT Level II or higher certification required to start

Job Responsibilities & Duties

• System Administrative duties to include management of Windows and Linux workstations on EVDI and physical
• Troubleshooting application functionality, crash and performance
• Investigate user performance and work with external teams to improve user experience
• Assist customers with Tier 2 incident resolution for Linux and windows applications.
• Provide remote end user desktop support
• Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.
• Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
• Participates in special projects as required.
• Willingness to provide initial triage, response, and notifications for incidents

Required/Desired Skills

• Active Directory Administration
• DNS, DHCP, DFS, LDAP
• Windows 10, Server 2012, Server 2016,
• Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
• Linux Operating system
• Understanding of Service Now, NETS or other ticketing process
• ITIL v3 or higher

Plus Skills

• Microsoft System Center Configuration Manager
• PowerShell
• Virtualization Environments (VMware, Citrix)
• Profile management utilizing the VMware User Experience Management (UEM) toolset
• Microsoft Exchange
• Telephone/Video support
• Networking
• Familiarity with site specific customer and mission

#GDITcareers #OpportunityOwned #WeAreGDIT #transitioningmilitary #clearedjobs #veterans #Autobots

The likely salary range for this position is $93,662 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours: 40

Travel Required: Less than 10%

Telecommuting Options: Onsite

Work Location: International

Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your