Senior Systems Administrator (Australia) - TS/SCI with Polygraph

General Dynamics Information Technology, Inc.; United States; On-site; USD 102,000 - 138,000; Full time

Job summary

General Dynamics Information Technology, Inc. (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team on a Federal Intelligence Agency contract.

You will provide Tier 2 support for a large Enterprise environment spanning CONUS and OCONUS, with Windows and Linux in a hybrid setup. The role requires TS/SCI with Polygraph clearance to start, ITIL or equivalent processes, and strong experience in Active Directory, DNS, DHCP, Exchange, and

Qualifications

• Active TS/SCI with Polygraph clearance required to start.
• 4+ years related IT experience; 5+ preferred.
• US Citizenship required.

Responsibilities

• Provide Tier 2 support for Windows and Linux environments.
• Troubleshoot incidents and coordinate with external teams for remediation.
• Manage end-user workstations and applications across multiple sites.
• Assist with problem management and root-cause analysis.
• Communicate status updates clearly to stakeholders.

Skills

Active Directory

Linux

Microsoft Windows

Operating Systems

TS/SCI clearance

Security clearance

Tools

ServiceNow

ITIL

Ticketing systems

Job description

Job Summary

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Active Directory (AD), Linux, Microsoft Windows, Operating Systems (OS) Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes

Job Description

General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence Agency contract. Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments. Active TS/SCI with Polygraph required to start Security+CE or other IAT Level II or higher certification required to start

Job Responsibilities & Duties

System Administrative duties to include management of Windows and Linux workstations on EVDI and physical Troubleshooting application functionality, crash and performance Investigate user performance and work with external teams to improve user experience Assist customers with Tier 2 incident resolution for Linux and windows applications. Provide remote end user desktop support Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests. Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments. Participates in special projects as required. Willingness to provide initial triage, response, and notifications for incidents

Required/Desired Skills

Candidates should have 4+ years related experience and knowledge/understanding of: Active Directory Administration DNS, DHCP, DFS, LDAP Windows 10, Server 2012, Server 2016, Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer Linux Operating system Understanding of Service Now, NETS or other ticketing process ITIL v3 or higher

Additional Skills (Not Required but Preferred)

Microsoft System Center Configuration Manager PowerShell Virtualization Environments (VMware, Citrix) Profile management utilizing the VMware User Experience Management (UEM) toolset Microsoft Exchange Telephone/Video support Networking Familiarity with site specific customer and mission

#GDITcareers #OpportunityOwned #WeAreGDIT #transitioningmilitary #clearedjobs #veterans #Autobots

Salary and Compensation

The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Work Details

Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: International Additional Work Locations:

Total Rewards at GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world.

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