Senior Systems Administrator

Telestream, LLC; Westwood (MA); Remote; USD 80,000 - 120,000; Full time

Job summary

Join a pioneering company in the digital video industry as a Senior Systems Administrator. This role offers the opportunity to work with cutting-edge technologies and manage both on-premise and cloud infrastructure. You'll provide hands-on IT support, ensuring the security and performance of systems while collaborating with various departments. With a focus on continuous learning and development, this position is perfect for tech enthusiasts eager to make a significant impact in a fast-paced environment. Be part of a team that values innovation and excellence in the media and entertainment sector.

Qualifications

• Proven experience as a Senior Systems Administrator with a hands-on approach.
• Extensive experience with Microsoft Active Directory and Office 365 administration.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Provide hands-on IT support and troubleshoot hardware/software issues.
• Build and maintain on-premise and cloud infrastructure.
• Ensure the security and integrity of data and systems.

Skills

Troubleshooting Skills

Problem-Solving Skills

Communication Skills

Critical Thinking

Hands-on IT Support

Cloud Infrastructure Management

Office 365 Administration

Education

Relevant IT Certifications

Tools

Microsoft Active Directory

AWS

Okta

Slack

MDM Solutions

Windows Server

PowerShell

Python

Job description

For more than two decades, Telestream has been at the forefront of innovation in the digital video industry, pioneering file-based video transcoding and high-quality media exchange over IP networks. Telestream provides world-class live and on-demand digital video tools and workflow solutions that allow businesses and consumers to transform video on the desktop and across the enterprise. Many of the world's most demanding media and entertainment companies such as CBS, BBC, CNN, FOX, CBC, Comcast, Direct TV, Time Warner, MTV, Discovery and Lifetime, as well as a growing number of users in a broad range of business environments, rely on Telestream products to streamline operations, reach broader audiences, and generate more revenue from their media. If you're looking for an industry leader in the high growth area of video, Telestream is for you.

Position: Senior Systems Administrator

Remote: Westwood/Waltham, MA USA

Responsibilities:

1. Provide hands-on IT support to end-users, troubleshooting hardware and software issues in both Windows and macOS systems, and escalating complex problems as needed.
2. Build, maintain, and administer on-premise and cloud infrastructure, including Microsoft Active Directory, AWS, and other cloud environments.
3. Manage and administer key services such as Office 365, Okta, Slack, MDM solutions, and phone systems.
4. Ensure the security and integrity of data, systems, and network infrastructure.
5. Proactively monitor system performance, identify potential issues, and implement preventative measures.
6. Contribute to the development and implementation of IT policies and procedures.
7. Stay up-to-date on emerging technologies and industry best practices.
8. Participate in IT projects and initiatives, collaborating effectively with colleagues across departments.

Qualifications:

1. Proven experience as a Senior Systems Administrator or similar role with a strong hands-on approach.
2. Extensive experience with Microsoft Active Directory, Windows Server environments, and Office 365 administration.
3. Hands-on experience with key SaaS applications like Okta, Slack, and MDM solutions.
4. Excellent troubleshooting, problem-solving, and critical thinking skills.
5. Strong communication and interpersonal skills, with a friendly and approachable demeanor.
6. A passion for technology and a desire to continuously learn and develop new skills.

Additional Nice to Have Skills:

1. Experience with scripting languages (e.g., PowerShell, Python) for automation tasks.
2. Relevant certifications (e.g., Microsoft certifications, AWS certifications).
3. Experience with ITIL framework and best practices.
4. Solid understanding of cloud computing platforms, particularly AWS, and experience with cloud infrastructure management.
5. Familiarity with networking principles and technologies, particularly FortiNet.