Senior System Engineer

Optomi; United States; Remote; USD 72,000 - 84,000; Full time

Job summary

Optomi, partnered with a leader in the Hospitality industry, is looking for an experienced Sr. Systems Engineer to join their remote team. This role involves cloud infrastructure development and the delivery of comprehensive solutions. The ideal candidate will provide technical leadership and work closely with application and engineering teams to enhance service delivery while ensuring SLA management.

Benefits

12-month Contract-to-Hire

Remote working hours from 9:00 AM to 5:30 PM EST

Enterprise company environment

Qualifications

• Experience migrating Windows Servers into AWS.
• Administrative role in cloud transformation.
• Background in providing technical expertise for project implementations.

Responsibilities

• Provides technical leadership, oversight, and governance for Marriott solutions.
• Determines customer requirements and develops solutions accordingly.
• Leads analysis for operational environment deficiencies and provides improvements.

Skills

Cloud development

Agile experience

Proficiency with Atlassian toolsets

Technical leadership

Problem Management

Job description

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Optomi, in partnership with an industry leader within the Hospitality industry, is seeking an experienced Sr. Systems Engineer for their remote team! The Sr. Systems Engineer will be immersed in the elements of cloud development, design, integration, operation, and support of infrastructure services. Working with operational, application and engineering experts to develop, implement and maintain services, monitoring, reporting, P-V migrations and new automation functionalities for comprehensive solutions that meet and/or exceed application requirements.

What the right candidate will enjoy:

• 12-month Contract-to-Hire!
• Remote role, working 9:00 AM - 5:30 PM EST Hours!
• Enterprise company working environment!

Experience of the right candidate:

• Big organizational with cutting-edge technology experience is essential.
• Migration of Windows Servers into AWS.
• Agile experience, particularly SAFE Agile, is critical.
• Proficiency with Atlassian toolsets
• Experience with EC2 instances and automation tools
• Administrative role in cloud transformation
• Knowing the tools, migration tools, done a migration or expose to migration

Responsibilities of the right candidate:

• Provides technical leadership, oversight, governance and direction for services related to Marriott solution delivery
• Provides technical expertise to project team for successful project and change implementations
• Determines customer requirements and works with sourced resources to develop solutions to meet them
• Leads analysis of current environment for deficiencies and provides solutions
• Provides input into lifecycle, improvement, and standardization strategies
• Develops and generates periodic utilization reports to provide visibility to performance, capacity, availability and SLA management
• Utilize capacity data to model future state planning with overall strategy and goals
• Provides and presents status, analysis and reporting to internal stakeholders, Executive Management and Senior Leadership
• Drive the objectives associated with Problem Management; such as customer communication and Root Cause Analysis reports
• Trains and/or mentors other team members, and peers as appropriate
• Identifies opportunities to enhance the service delivery, operations and continual service improvement processes
• Identifies best in class software and hardware products to meet the needs of a world class development team
• Develop implementation plans, test plans, and timelines for projects and tasks
• Provides oversight, management and maintenance of technology products and service alternatives that improve Marriott’s cloud environment
• Works in a concerted effort with operational, application development and engineering teams to resolve complex issues
• Works closely with department leadership and service providers to support alignment of plans with solution delivery
• Create and enhance administrative, operational and technical policies and procedures, adopting best practice guidelines, standards and procedures for employees, contractors and vendor engagements
• Develops internal SOPs, processes and training to ensure Infrastructure team members have the needed skills, and tools to support the production environments and deliver on project commitments
• Develops and maintains Runbooks and Knowledge Base articles and offers guidance and training to Operations Center personnel
• Management of daily infrastructure operations to ensure availability SLA is met for cloud services
• Provides input into infrastructure lifecycle, improvement and standardization strategies
• Quantitative and qualitative analyses for operational availability to promote a zero-defect environment
• Leads/assists operational teams in infrastructure system updates & upgrades
• Provides on-going maintenance including updates and patches to Marriott’s cloud infrastructure
• Provides consultation for routine and complex systems development
• Responsible for the establishment and continuous development of monitoring and alerting for all production environments
• Ensures early warning to the business stakeholder executives regarding degraded or missed service levels
• Coordinates with project managers and application engineers for deployment and production support activities
• Facilitates achievement of expected deliverables and obligations of Services Providers

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitality

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