- Hybrid Schedule: Tuesday-Thursday onsite
- Hours: 8:00 AM - 5:00 PM PST
- On-call rotation required
- Occasional nights, weekends, and holiday support as needed
Compensation
Position Overview
The Senior Systems Engineer is responsible for supporting and maintaining enterprise infrastructure across corporate headquarters and 10 distribution centers nationwide. This role serves as a senior technical resource focused on Windows administration, cloud technologies, server infrastructure, storage, backup and disaster recovery, and Microsoft enterprise platforms while providing escalation support and technical leadership.
Required Qualifications
- 8+ years of Enterprise Domain Administration experience
- Extensive Active Directory administration experience
- Strong knowledge of Group Policy, DNS, DHCP, and Domain Replication
- Experience with Windows Server environments
- Experience supporting Microsoft Exchange
- Experience with Microsoft Azure
- Experience with Microsoft Teams and SharePoint
- Cloud experience (IaaS, PaaS, SaaS)
- Backup, disaster recovery, and data migration experience
- Infrastructure monitoring and performance management experience
- Strong troubleshooting and root cause analysis skills
- Excellent communication and stakeholder management skills
- Ability to manage multiple complex projects simultaneously
Preferred Qualifications
- Experience mentoring junior engineers
- Experience working with vendors, consultants, and third-party partners
- Experience leading infrastructure projects and implementations
Key Responsibilities
Infrastructure & Systems Administration
- Lead operational support for enterprise servers, storage, and infrastructure platforms
- Build, patch, test, deploy, and maintain enterprise systems
- Install, configure, and maintain server hardware and operating systems
- Execute scheduled maintenance and upgrades
- Administer Active Directory, Exchange, SharePoint, Teams, and Azure
- Manage enterprise file services and storage platforms
- Support cloud infrastructure and services
- Maintain critical business systems and enterprise applications
Backup, Recovery & Security
- Perform backups, migrations, and disaster recovery activities
- Maintain disaster recovery processes and procedures
- Support DNS, DHCP, replication, and directory services
- Monitor infrastructure performance and system health
- Serve as a senior escalation point for complex technical issues
- Research and recommend technology solutions
- Partner with infrastructure teams, project managers, and business stakeholders
- Train and mentor junior team members
- Help standardize operational procedures and best practices