Senior System Engineer

System Soft Technologies; Colorado Springs (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

System Soft Technologies is seeking a Sr Systems Engineer to provide advanced architecture and technical support for enterprise systems in Colorado Springs. This on-site role requires planning, implementation, maintenance, and operation of compute and storage resources, enterprise software, and monitoring tools, across Windows, VMware, and cloud environments.

You will interact with IT staff and clients, perform needs analysis, and coordinate project planning and resource scheduling.

Qualifications

• Bachelor's degree in computer science, information technology, or a closely related field.
• Seven years of direct hands-on experience in enterprise systems in a large, multi-user environment.
• Significant experience with ITIL Incident, Problem, and Change Management.

Responsibilities

• Provide advanced architectural and technical support for enterprise systems.
• Plan, implement, maintain, and operate compute and storage resources, enterprise software, and monitoring tools.
• Serve as a high-level technical resource to IT staff and coordinate needs analysis and project planning.
• Communicate effectively, build relationships with stakeholders, and ensure reliable, customer-focused service.

Skills

Analytical skills

Communication skills

Project planning

Needs analysis

Resource scheduling

Education

Bachelor's degree in CS/IT or related field

Tools

Windows Server

VMware

Office 365

Active Directory

Service Desk software

Cloud technologies

Virtualization technologies

Job description

The Sr Systems Engineer provides advanced architectural and technical support for enterprise systems supporting the Client. Responsible for planning, implementation, maintenance, and operation of compute (physical, virtual, and cloud) and storage resources, enterprise software, monitoring tools, and related components. Supports a wide range of hardware, operating systems, applications, appliances, and services. Position requires regular in-person presence.

Responsibilities

• Must possess strong analytical skills.
• Ability to serve as and have expertise as a high-level, technical resource to IT staff and experience performing needs analysis, project planning, and resource scheduling.
• Ability to communicate effectively both verbally and in writing, including the ability to articulate user needs in technical and non-technical terms.
• Ability to establish effective working relationships with co-workers, clients, and contractors. Ability to provide excellent customer service.
• Maintain regular and punctual attendance.

Qualifications:

• Bachelor's degree in computer science, information technology, or a closely related field.
• Four years of related professional experience may substitute for the required degree.
• Seven years of direct hands-on experience with installing, supporting, troubleshooting, and maintaining enterprise systems in a large, multi-user, multi-application environment.
• Significant experience with ITIL Incident, Problem, and Change Management processes and principles.
• Experience with physical and virtual server environments, including Windows, VMware, 0365, and Active Directory.
• Experience with ticket-based Service Desk software system.
• Experience with virtualization technologies, Cloud technologies, System monitoring/alerting, performance tuning,