Senior System Engineer

Infinite Computer Solutions; Campus (IL); On-site; USD 80,000 - 110,000; Full time

Job summary

Infinite Computer Solutions is seeking an Analyst — Cerner Revenue Cycle to provide end-to-end support for Cerner Revenue Cycle applications and workflows in a healthcare setting. You will analyze requirements across patient access, billing, coding, reimbursement, and collections while collaborating with cross-functional teams.

The role requires Cerner Millennium Foundations and Cerner Registration/Charge Services certifications, ITIL 4 Foundation, and 5–8 years of experience.

Qualifications

• Cerner Millennium Foundations certification is mandatory.
• Certification for Cerner Registration or Charge Services is mandatory.
• ITIL 4 Foundation certification is mandatory.
• Bachelor's degree in a related field is preferred.
• Experience with Cerner Revenue Cycle and HL7 interfaces is expected.

Responsibilities

• Provide Cerner Registration support: patient registration, account creation, insurance loading.
• Triage eligibility verification failures.
• Support CPM-Ambulatory clinical-billing integration.
• Provide end-to-end support for Cerner Revenue Cycle applications and workflows.
• Analyze business requirements related to patient access, billing, claims, coding, reimbursement, and collections.
• Configure, maintain, test, and optimize Cerner Revenue Cycle modules.
• Troubleshoot and resolve production issues, incidents, and service requests within defined SLAs.
• Support system upgrades, enhancements, patches, and release activities.
• Collaborate with revenue cycle teams, finance teams, clinical users, and technical stakeholders.
• Monitor application performance and recommend workflow/process improvements.
• Conduct root cause analysis for recurring issues and implement corrective actions.
• Support integration activities involving HL7 interfaces and third-party financial systems.
• Ensure compliance with healthcare regulations, payer requirements, and organizational policies.
• Create and maintain documentation, SOPs, training materials, and knowledge articles.
• Participate in go-live support, user training, and transition activities

Skills

Cerner Registration

Cerner Scheduling

Cerner Charge Services

Eligibility Verification

HL7 interfaces

Discern Explorer

SQL queries

Analytical thinking

Communication skills

Incident/Change Management

Education

Cerner Millennium Foundations (mandatory)

Cerner certification for Registration OR Charge Services (mandatory)

ITIL 4 Foundation (mandatory)

Bachelor's degree in Computer Science/IT/Healthcare Informatics/Finance or related field

Tools

ServiceNow

Cerner Revenue Cycle modules

Job description

• Provide Cerner Registration support: patient registration, account creation, insurance loading.
• Triage eligibility verification failures.
• Support CPM-Ambulatory clinical-billing integration.
• Provide end-to-end support for Cerner Revenue Cycle applications and workflows.
• Analyze business requirements related to patient access, billing, claims, coding, reimbursement, and collections.
• Configure, maintain, test, and optimize Cerner Revenue Cycle modules.
• Troubleshoot and resolve production issues, incidents, and service requests within defined SLAs.
• Support system upgrades, enhancements, patches, and release activities.
• Collaborate with revenue cycle teams, finance teams, clinical users, and technical stakeholders.
• Monitor application performance and recommend workflow/process improvements.
• Conduct root cause analysis for recurring issues and implement corrective actions.
• Support integration activities involving HL7 interfaces and third-party financial systems.
• Ensure compliance with healthcare regulations, payer requirements, and organizational policies.
• Create and maintain documentation, SOPs, training materials, and knowledge articles.
• Participate in go-live support, user training, and transition activities

Job Description

Analyst — Cerner Revenue Cycle

Key Responsibilities

• Provide Cerner Registration support: patient registration, account creation, insurance loading.
• Triage eligibility verification failures.
• Support CPM-Ambulatory clinical-billing integration.
• Provide end-to-end support for Cerner Revenue Cycle applications and workflows.
• Analyze business requirements related to patient access, billing, claims, coding, reimbursement, and collections.
• Configure, maintain, test, and optimize Cerner Revenue Cycle modules.
• Troubleshoot and resolve production issues, incidents, and service requests within defined SLAs.
• Support system upgrades, enhancements, patches, and release activities.
• Collaborate with revenue cycle teams, finance teams, clinical users, and technical stakeholders.
• Monitor application performance and recommend workflow/process improvements.
• Conduct root cause analysis for recurring issues and implement corrective actions.
• Support integration activities involving HL7 interfaces and third-party financial systems.
• Ensure compliance with healthcare regulations, payer requirements, and organizational policies.
• Create and maintain documentation, SOPs, training materials, and knowledge articles.
• Participate in go-live support, user training, and transition activities

Required Technical Skills

• Cerner Registration (required) Cerner Registration support: Patient registration, account creation, insurance loading, EMPI handling.
• Cerner Scheduling (required)
• Cerner Charge Services (required)
• Eligibility Verification (required)
• Discern Explorer (required) Discern Explorer queries for charge audits.
• HL7 v2.x DFT (required) HL7 v2.x DFT message inspection for charge interface diagnosis.
• ServiceNow (required) ServiceNow ticket queue management.
• CPM-Ambulatory (preferred) CPM-Ambulatory clinical-billing integration support.

• Strong hands-on experience with Cerner Revenue Cycle modules and workflows.
• Good understanding of healthcare billing, coding, claims, reimbursement, and collections processes.
• Experience in patient access, scheduling, registration, and financial workflows.
• Knowledge of Cerner Millennium architecture and revenue cycle operations.
• Familiarity with HL7 interfaces and healthcare interoperability standards.
• Experience with incident management, problem management, and change management.
• Working knowledge of SQL queries and reporting is preferred.
• Familiarity with ServiceNow or similar ticketing tools.
• Strong analytical, troubleshooting, and communication skills.
• Ability to collaborate effectively with cross-functional teams.

Required Certifications

• Cerner Millennium Foundations (mandatory)
• Cerner certification for Registration OR Charge Services (mandatory)
• ITIL 4 Foundation (mandatory)

Preferred Qualifications

• Cerner Scheduling certification
• HFMA Approved Education
• Prior offshore Cerner Revenue Cycle support for a US healthcare provider
• Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, Finance, or related field.
• Cerner Revenue Cycle certification preferred.
• ITIL certification preferred.
• Experience in AMS/support healthcare projects is an added advantage.

Qualifications

Graduate Degree

Range Of Year Experience-Min Year

5

Range Of Year Experience-Max Year

8