Senior System Analyst

Navy Federal Credit Union; Vienna (VA); On-site; USD 120,000 - 150,000; Full time

Job summary

Navy Federal Credit Union is seeking a Senior Systems Analyst to lead analysis for complex business issues, define system requirements, and drive improvements across enterprise data environments. The role emphasizes strong communication, leadership, and the ability to advocate for business partner needs while delivering system enhancements and operational excellence.

The ideal candidate should have 5+ years in systems analysis, a relevant bachelor’s degree, and advanced knowledge of project

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering or equivalent combo of education, training or experience.
• 5+ years of experience in systems analysis or IT/business support.
• Advanced understanding of systems analysis and project management methodologies.
• Strong analytical and problem-solving abilities.
• Excellent written, verbal, and quantitative communication skills.

Responsibilities

• Lead analysis for complex business issues and define system requirements to support organizational goals.
• Lead workflow diagrams creation and technical documentation.
• Design and recommend automated system controls to improve efficiency and accuracy.
• Lead sessions with end users to validate models, requirements and specs.
• Lead project planning of major initiatives and ensure timelines and budgets are met.
• Lead user acceptance testing and stakeholder sign-off of frameworks.
• Standardize system protocols by updating procedures and documentation.
• Lead training programs and review content and materials.

Skills

Analytical thinking

Problem solving

Communication skills

Leadership

Cross-functional collaboration

Education

Bachelor's Degree in IT/CS/Engineering/Business

Job description

Overview

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

The Senior Systems Analyst must possess strong knowledge of accounting systems, financial reconciliations, and enterprise data environments. This role requires exceptional analytical and problem-solving skills, including the ability to develop innovative, out-of-the-box solutions to complex business challenges. The ideal candidate demonstrates agility in navigating rapid organizational and technological change, serves as a strong communicator and leader, and effectively advocates for business partner needs while driving system enhancements, process improvements, and operational excellence. Familiarity with NFCU core systems, financial data flows, and business processes impacting the TDP organization is highly desirable.

Responsibilities

• Lead analysis for complex business issues and define system requirements to support organizational goals.
• Leads workflow diagrams creation and technical documentation.
• Design and recommend automated system controls and protocols to improve efficiency and accuracy.
• Lead session with end users to validate models, systems requirements and specifications.
• Optimize and redesign workflow charts and diagrams to study system capabilities and write specifications.
• Lead project planning of major initiatives and ensure timelines and budgets are met.
• Lead user acceptance testing and facilitate stakeholder sign-off of frameworks.
• Standardize system protocols by writing and updating procedures and documentation.
• Lead training programs and review content and materials.
• Perform other related duties as assigned.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Business Administration, Engineering or the equivalent combination of education, training or experience
• 5+ years of experience in systems analysis or IT/business support
• Complete knowledge and understanding of business area/specialization
• Advanced understanding of systems analysis and project management methodologies.
• Strong analytical and problem-solving abilities.
• Excellent and effective written, verbal, and quantitative communication skills.
• Leads system analysis projects with minimal guidance.
• Leads system testing processes and leads improvement initiatives.
• Strong ability to build positive working relationships and cross-function collaboration.

Desired Qualifications

• Strong understanding of accounting systems, financial reconciliations, and financial controls, including the movement of data across systems and its impact on downstream financial processes.
• Demonstrated knowledge of NFCU core systems, applications, and data sources supporting Finance, Transaction and Document Processing TDP, and related operational functions.
• Proven ability to analyze complex business and system challenges, identify root causes, and develop innovative solutions that improve efficiency, control effectiveness, and business outcomes.
• Naturally curious and driven to challenge traditional approaches by exploring new technologies, alternative methodologies, and creative problem-solving techniques.
• Ability to successfully navigate rapidly changing priorities, evolving business requirements, and organizational transformation initiatives while maintaining focus on key deliverables.
• Strong leadership and influence skills with the ability to guide cross-functional teams, build consensus, and drive initiatives from concept through implementation.
• Exceptional communication skills, including the ability to translate technical concepts into business-focused recommendations for stakeholders at all levels.
• Demonstrated commitment to understanding and advocating for business partner needs while balancing operational requirements, risk considerations, and strategic objectives.
• Ability to serve as a trusted advisor and subject matter expert, fostering collaboration across Finance, Technology, TDP, and business units to deliver sustainable solutions.

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM (24/7 on-call support)

Location:

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526
• 141 Security Drive, Winchester, VA 22602
  

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* FORTUNE 100 Best Companies to Work For 2026* Yello and WayUp Top 100 Internship Programs 2025* Computerworld Best Places to Work in IT 2026* Most Loved Workplace - America's Top Most Loved Workplaces 2025* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America 2026* Military Times 2025 Best for Vets Employers* Forbes 2026 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2026 Handshake Early Talent Award* Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity:

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations:

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.