Associate Business Analyst (Operational Analytics)

Navy Federal Credit Union; Vienna (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Navy Federal Credit Union in Vienna, VA is seeking an entry-level business analyst to research performance and support operations planning. The role involves analyzing data, identifying solutions, and ensuring processes are integrated across the department under supervision.

Candidates should have a bachelor’s degree in business or finance and 1–2 years of experience in analysis or operations, with strong Excel and data reporting skills. This position offers a learning path in a supportive team.

Qualifications

• Bachelor's degree in business, finance, or related field required.
• 1-2 years in business analysis, operations planning, or related areas.
• Strong analytical and problem-solving skills.
• Experience with data querying, forecasting, and reporting.

Responsibilities

• Analyze and evaluate business data to identify operational solutions.
• Perform analyses and reporting to support operations planning.
• Assess requirements for internal processes and ensure cross-team integration.
• Document workflows and identify inefficiencies for improvement.
• Create KPI reports showing root causes and value chain insights.

Skills

Data querying

Forecasting

Analysis

Operations research

Problem solving

Excel

Word processing

Team collaboration

Education

Bachelor's Degree in Business Administration or Finance

Master's Degree in Business Administration (preferred)

Tools

TSYS

Metro2

Job description

Overview

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Responsible for researching the performance of business operations by analyzing current performance. Conduct analyses and gather, organize and review data to support general business operations and planning activities and ensure processes are integrated and effective across the department. Conduct routine work assignments of limited scope and complexity under close supervision. Entry level professional with developing skill set and a basic understanding of procedures and analysis techniques.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze and evaluate business data to identify solutions to operational problems, using qualitative and quantitative analysis methods to perform data analysis, review system data, and/or measure processes
• Conduct analyses and reporting in support of general business operations and planning activities as requested
• Assess requirements for internal business processes, ensuring integration across teams and business units and compatibility with organizational strategic goals
• Document business processes and workflows, identifying inefficiencies or areas for improvement.
• Contribute to and create reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems and value chain, input/output, to improve and/or automate business performance
  

Qualifications

• College/university degree or 1-2 years of experience in business and operational strategy, planning and analysis
• Familiarity with data querying, reporting, forecasting, analysis and operations research
• Research, analytical, and problem solving skills
• Skill in solving routine or standard administrative, operational and/or system problems and issues
• Effective word processing and spreadsheet software skills
• Bachelor's Degree in Business Administration, Finance or related field

Desired Qualifications

• Master's Degree in Business Administration, Finance or related field
• TSYS Credit Card system and data experience
• Metro2 system and data experience
• 1-2 years in the financial services industry

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM

Location:

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526
• 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* FORTUNE 100 Best Companies to Work For 2026* Yello and WayUp Top 100 Internship Programs 2025* Computerworld Best Places to Work in IT 2026* Most Loved Workplace - America's Top Most Loved Workplaces 2025* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America 2026* Military Times 2025 Best for Vets Employers* Forbes 2026 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2026 Handshake Early Talent Award* Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.