Senior System Administrator - ECO

TISTA Science & Technology Corporation; United States; Remote; USD 61,000 - 69,000; Full time

Job summary

An innovative firm seeks a Senior System Administrator to enhance the infrastructure's performance and reliability. This role involves utilizing SolarWinds for network monitoring, fault detection, and resource utilization analysis. You'll collaborate with a talented team to develop monitoring strategies and implement solutions that drive efficiency. With a focus on user-centered design, you will transform customer feedback into actionable insights. Join a forward-thinking company that values your expertise and offers a comprehensive benefits package, including remote work options and professional development opportunities.

Benefits

Above-industry healthcare benefits

Remote working options

Paid time off

Training/certification opportunities

401K match

Tuition reimbursement

Employee assistance program

Paid holidays

Military leave

Qualifications

• 5+ years of experience in system administration with high-level SolarWinds capabilities.
• Experience in data management and user-centered design processes.

Responsibilities

• Customize SolarWinds dashboards and reports for organizational needs.
• Analyze user requests to develop effective monitoring strategies.

Skills

SolarWinds Administration

Windows Server OS

Data Management

Agile Methodologies

User-Centered Design

Education

Bachelor's Degree in Computer Science

8 years of relevant experience

Tools

SolarWinds

Job description

Overview

Are you a Senior System Administrator who would like to have a positive impact on millions of people? If so, we may have an opportunity for you!

TISTA associates enjoy above-industry healthcare benefits, remote working options, paid time off, training/certification opportunities, healthcare savings account & flexible savings account, paid life insurance, short-term & long-term disability, 401K match, tuition reimbursement, employee assistance program, paid holidays, military leave, and more!

Responsibilities

1. The Tools Specialist should have experience with and specific knowledge of SolarWinds.
2. The specialist must have familiarity with SolarWinds to ensure the performance and reliability of the infrastructure, playing a key role in network monitoring, fault detection, and resource utilization analysis.
3. Proficiency in customizing SolarWinds dashboards, alerts, and reports to meet organizational monitoring requirements is essential.
4. Evaluate existing design details; work with a high-performing team to validate and update system information in the Monitoring Service Registry (MSR), collaborating with system owners, product managers, and technical support teams to ensure data accuracy.
5. Analyze user requests, requirements, and use cases to develop monitoring strategies and apply suitable tools to achieve desired outcomes.
6. Transform customer feedback into visualizations using agile methodologies to develop iterative designs and improve existing monitoring systems.
7. Incorporate new systems and updates into the MSR, maintaining accurate and current data.
8. Coordinate with the Health BLM team, product owners, technical support, and enterprise operations such as Event and Incident Management teams to support decision-making on technical issues.
9. Implement solutions with the authorized toolset as required.

Qualifications

1. Experience assessing products, tools, and approaches for data management, including interfaces and system impacts.
2. High-level SolarWinds administration capabilities.
3. Knowledge of Windows Server OS and server administration.
4. Functional understanding of SolarWinds query language.
5. Experience in analysis, interface design, rapid prototyping, testing, and user-centered design processes.
6. Experience establishing and enforcing standards and practices.
7. Experience installing tools and creating dashboards for users and executives.
8. Familiarity with VA’s product portfolio and prior VA experience is highly desirable.
9. Understanding of human factor engineering.
10. Healthcare IT background is highly desirable.
11. Experience with enterprise command and control operations is also highly desirable.
12. Familiarity with application, infrastructure, and interface performance.
13. Extensive experience translating program requirements into enterprise strategies for high-volume, high-availability applications, networks, and systems.
14. Ability to develop user interface strategies that present actionable and retrospective data in a user-friendly format.
15. Knowledge of Agile methodologies, Scrum, and Sprint processes is highly desirable.

Education & Experience

• Bachelor's Degree in Computer Science, Electronics Engineering, or related field, plus 5 years of experience.
• Alternatively, eight (8) years of relevant experience may substitute for formal education.

Clearance

• Ability to pass a Tier 2/Moderate Background Investigation.

Location & Hours

• Remote, USA
• Monday - Friday, 8:00 AM - 4:30 PM PST, with shift adjustments during upgrade weeks (5:00 PM - 9:00 PM PT).

Pay Range & Benefits

• Salary ranges from $61,730 to $68,500, based on skills, qualifications, experience, and location.
• Additional compensation options, including bonuses, may be available.
• Comprehensive benefits plan details: https://tistatech.com/working-at-tista/