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CACI International Inc. is seeking a System Administrator Sr (Desktop Support) to join their Springfield, VA team. This role is essential for supporting their intelligence customer, offering hands-on technical support and maintaining efficient desktop operations. Candidates are required to have a TS/SCI clearance and a solid background in IT support with strong technical skills in Windows systems and customer service.
Job Profile:
Infrastructure/Systems Administration T3JR Type:
CompetitiveJob Category:
Information TechnologyMinimum Clearance Required to Start:
TS/SCIPercentage of Travel Required:
NoneType of Travel:
NoneProgram/Opportunity Name:
Program | UDSReferral Bonus Plan:
$3,000* * *Job Description:
The Opportunity:
Transform technology into opportunity as a System Administrator Sr (Desktop Support) with CACI. A career in enterprise IT means connecting and enhancing the systems that matter most. As a System Administrator Sr (Desktop Support) you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared System Administrator Sr (Desktop Support) joining our team to Support our intelligence customer in Springfield, VA. As a Senior System Administrator, you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.
Responsibilities:
Provide frontline support for desktop systems, including troubleshooting hardware and software issues
Manage user accounts, permissions, and access rights
Install, configure, and maintain desktop operating systems and applications
Respond to and resolve user tickets in a timely and professional manner
Perform regular system maintenance and updates to ensure optimal performance and security
Assist with the implementation of new technologies and software deployments
Document technical solutions and maintain knowledge base for common issues
Collaborate with other IT teams to resolve complex issues and improve overall service delivery
Provide basic network troubleshooting and support
Conduct user training sessions on new software or hardware as needed
Qualifications:
Required:
TS/SCI Clearance required and eligibility to obtain Poly
Associate's degree in IT or related field, or equivalent experience
5+ years of experience in desktop support or similar IT role
Strong knowledge of Windows operating systems and Microsoft Office suite
Familiarity with basic networking concepts and troubleshooting
Excellent customer service skills and ability to communicate technical concepts to non-technical users
Security+ certification or ability to obtain within 90 days of hire
Ability to prioritize and manage multiple tasks in a fast-paced environment
Willingness to provide occasional after-hours support
Ability to lift and move equipment up to 40 pounds
Desired:
Experience with remote desktop support tools
Knowledge of Active Directory and Group Policy
Familiarity with IT service management tools (e.g., ServiceNow)
Basic scripting skills (PowerShell, batch, etc.)
Experience in a government or intelligence community environment
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn morehere.
The proposed salary range for this position is:
$78,700 - $165,300CACI is anEqualOpportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any otherprotectedcharacteristic.