Senior System Administrator (Desktop Support)

CACI International Inc; Springfield (VA); On-site; USD 78,000 - 166,000; Full time

Job summary

Join a leading company as a Senior System Administrator (Desktop Support) to provide technical support and maintain desktop systems. This role, requiring TS/SCI clearance, focuses on ensuring high-quality service delivery to end-users while managing and troubleshooting desktop environments.

Benefits

Flexible time off

Comprehensive benefits

Learning and development opportunities

Qualifications

• 5+ years of experience in desktop support or similar IT role.
• Strong knowledge of Windows and Microsoft Office.
• TS/SCI Clearance required.

Responsibilities

• Provide frontline support for desktop systems, including troubleshooting hardware and software issues.
• Manage user accounts, permissions, and access rights.
• Install, configure, and maintain desktop operating systems and applications.

Skills

Customer Service

Troubleshooting

Technical Support

Education

Associate's degree in IT or related field

Tools

Windows operating systems

Microsoft Office Suite

Remote desktop support tools

Job description

Senior System Administrator (Desktop Support)

Join to apply for the Senior System Administrator (Desktop Support) role at CACI International Inc

Senior System Administrator (Desktop Support)

1 day ago Be among the first 25 applicants

Join to apply for the Senior System Administrator (Desktop Support) role at CACI International Inc

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

* * *

The Opportunity

Transform technology into opportunity as a System Administrator Sr (Desktop Support) with CACI. A career in enterprise IT means connecting and enhancing the systems that matter most. As a System Administrator Sr (Desktop Support) you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared System Administrator Sr (Desktop Support) joining our team to Support our intelligence customer in Springfield, VA. As a Senior System Administrator, you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.

Responsibilities

• Provide frontline support for desktop systems, including troubleshooting hardware and software issues
• Manage user accounts, permissions, and access rights
• Install, configure, and maintain desktop operating systems and applications
• Respond to and resolve user tickets in a timely and professional manner
• Perform regular system maintenance and updates to ensure optimal performance and security
• Assist with the implementation of new technologies and software deployments
• Document technical solutions and maintain knowledge base for common issues
• Collaborate with other IT teams to resolve complex issues and improve overall service delivery
• Provide basic network troubleshooting and support
• Conduct user training sessions on new software or hardware as needed
  
  

Qualifications

Required:

• TS/SCI Clearance required and eligibility to obtain Poly
• Associate's degree in IT or related field, or equivalent experience
• 5+ years of experience in desktop support or similar IT role
• Strong knowledge of Windows operating systems and Microsoft Office suite
• Familiarity with basic networking concepts and troubleshooting
• Excellent customer service skills and ability to communicate technical concepts to non-technical users
• Security+ certification or ability to obtain within 90 days of hire
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Willingness to provide occasional after-hours support
• Ability to lift and move equipment up to 40 pounds
  
  

Desired

• Experience with remote desktop support tools
• Knowledge of Active Directory and Group Policy
• Familiarity with IT service management tools (e.g., ServiceNow)
• Basic scripting skills (PowerShell, batch, etc.)
• Experience in a government or intelligence community environment
  
  

________________________________________________________________________________________

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

________________________________________________________________________________________

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The Proposed Salary Range For This Position Is

$78,700 - $165,300

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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