Senior SW Engineer, AI Automation

Dentsply Sirona; Waltham (MA); On-site; USD 176,000 - 198,000; Full time

Job summary

Dentsply Sirona, a global leader in dental products and technologies, seeks a Senior Software Engineer II focused on AI-driven automation. You will design, build, and operate AI-powered automation capabilities across multiple products, projects, and platforms, with governance and operational excellence.

This senior individual contributor role emphasizes hands-on engineering, architectural influence, and collaboration with product, UX, QA, and security teams to deliver production-grade AI

Qualifications

• BS or MS in computer science or a related engineering discipline.
• 8+ years as a Software Engineer, Full Stack Engineer or comparable role.
• Experience leading complex technical initiatives and delivering production-grade software.
• Hands-on experience integrating AI components (RAG, embeddings/vector DBs, lightweight agents) into workflows.
• Experience with distributed systems, APIs and service-level design.
• Experience contributing to operational readiness, incident response and reliability practices.

Responsibilities

• Lead the technical design and implementation of AI automation initiatives within epics or projects.
• Collaborate with Product, UX, QA, Security, and Cloud Operations to deliver high-quality solutions.
• Influence technical direction through architecture reviews and engineering best practices.
• Mentor engineers through code reviews and knowledge sharing.
• Design and implement AI-enabled automation workflows across the software development lifecycle.
• Design and implement RAG pipelines and MCP-style integrations to support engineering workflows.
• Integrate AI-assisted code generation and validation into CI/CD with guardrails and feature flags.
• Ensure human-in-the-loop checkpoints, provenance, least-privilege access, and observability.
• Prepare runbooks, dashboards, alerts; participate in incident responses and post-incident reviews.
• Monitor reliability, latency, cost of AI features; manage model drift and retrieval quality metrics.
• Evaluate emerging AI technologies to improve developer productivity and quality.

Skills

RAG pipelines

Embedding stores

Prompt engineering

CI/CD tooling

Cloud platforms

Docker

Kubernetes

Observability

Education

BS or MS in computer science

Tools

Docker

Kubernetes

AWS/Azure/GCP

Terraform/ARM

Job description

Requisition ID : 84236

Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with over a century of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands.

Dentsply Sirona's software engineering and cloud operations team is seeking a Senior Software Engineer II to focused on AI-driven automation across one or more products, services, or platforms. This is a senior individual contributor role combining hands-on software engineering, technical expertise, and architectural influence. You will design, build, and operate AI-powered automation capabilities, collaborate across teams, and help drive responsible adoption of AI technologies through engineering best practices, governance, and operational excellence.

Dentsply Sirona's headquarter is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. Visit www.dentsplysirona.com for more information about Dentsply Sirona and its products.

Responsibilities for Employment -

Technical Leadership & Delivery

• Lead the technical design and implementation of AI automation initiatives within one or more epics or projects.

• Collaborate with Product, UX, QA, Security, and Cloud Operations teams to deliver high-quality solutions.

• Influence technical direction through architecture discussions, design reviews, and engineering best practices.

• Mentor and support engineers through code reviews, technical guidance, and knowledge sharing.

Technical Implementation & Development

• Design and implement AI-enabled automation workflows for parts of the software development lifecycle (requirements/story generation, documentation scaffolding, code scaffolding) within the program area.

• Design and implement RAG pipelines, lightweight intelligent agents, and MCP or equivalent integrations to support engineering workflows.

• Integrate AI-assisted code generation and validation into CI/CD with guardrails, automated checks, feature flags, staged rollouts and safe rollback conditions.

• Ensure human-in-the-loop checkpoints, prompt and policy guardrails, provenance/traceability, and least-privilege access controls for embeddings and logs.

• Prepare runbooks, dashboards and alerts; participate in incident responses and contribute to post-incident reviews for owned services.

• Monitor and optimize reliability, latency, correctness and cost of AI features; manage model drift and retrieval quality metrics.

• Continuously evaluate and integrate emerging AI technologies to improve developer productivity, quality and efficiency.

Governance, safety & quality

• Define and enforce team-level AI governance: data handling policies, retention, access control and regulatory traceability where required.

• Establish detection of metrics and validation processes to detect hallucinations, data leakage and model drift; automate tests where feasible.

• Ensure delivered features include automated tests, documentation, and observability (logs, metrics, traces).

Qualifications

Education:

• BS or MS in computer science or a related engineering discipline.

Years and Type of Experience:

• 8+ years as a Software Engineer, Full Stack Engineer or comparable role.

• Demonstrated experience leading complex technical initiatives, driving architecture decisions, and delivering production-grade software systems.

• Proven track record designing and delivering production-grade systems and driving technical excellence across projects.

• Hands-on experience integrating AI components (RAG, embeddings/vector DBs, light agents, MCP-style integrations) into engineering workflows.

• Experience with distributed systems, APIs and service-level design.

• Experience contributing to operational readiness, incident response, and service reliability practices.

Key Skills, Knowledge & Capabilities:

• Proven pragmatic system and service design skills at program scope.
• Deep understanding of scalability, performance optimization and cost trade-offs for AI and platform services.
• Practical experience with cloud platforms (AWS/Azure/GCP), containerization (Docker) and exposure to Kubernetes.
• Experience with CI/CD tooling (GitHub Actions/Jenkins/GitLab), feature-flagging, and Infrastructure-as-Code (Terraform/ARM).
• Working knowledge of RAG pipelines, embedding stores/vector DBs, prompt engineering and retrieval-quality evaluation.
• Strong testing and observability discipline: unit/integration tests, logging, metrics and distributed tracing.
• Awareness of data privacy, access controls and secure handling of embeddings/logs.
• Strong collaboration, stakeholder engagement, and communication skills with the ability to influence technical decisions across teams.
• Excellent English communication skills (written and spoken); German advantageous.
• Regulated-industry (medical device) experience is a plus.

Nice to have

• Experience integrating AI checks into CI/CD (policy checks, automated test generation, documentation synthesis).
• Familiarity with model evaluation, offline/online metrics and A/B testing for ML features.
• Experience with MCP or similar context-sharing protocols.

How We Work the DS Way - Key Leadership Behaviors

• Actively articulates and promotes Dentsply Sirona's vision, mission and values.
• Advocates on behalf of the customer.
• Promotes high performance, innovation and continual improvement.
• Consistently meets Company standards, ethics and compliance requirements.
• Clear and effective communication with stake holders, which span across multiple levels, socio-geographic areas and functional expertise.

The base salary and target annual incentive for this role located in Massachusetts is between $176,000 - $198,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

Equal Opportunity Employer:

Dentsply Sirona is an Equal Opportunity Employer. All qualified applicants will be considered without unlawful discrimination or regard for race, color, religion, sex, sexual orientation, sexual or gender identity, national or ethnic origin, age, marital status, disability, genetic factors, military and veteran status, or any other characteristics protected by applicable local law.

Eligibility:

All successful applicants must be eligible to work in the country the position is based.

Assistance:

If you need assistance with completing the online application due to a disability, please send an accommodation request to [e-mail] .

Agencies:

Please note that Dentsply Sirona does not accept or respond to unsolicited requests or applications submitted by Recruitment Agencies/ Search Firms.