Senior Surgical Posting Specialist - Full-Time - Gastroenterology

Boston Medical Center; Baltimore (MD); On-site; USD 28,000 - 41,000; Full time

Job summary

GBMC HealthCare is seeking an experienced scheduler for surgical procedures in Baltimore. The role supports operating room scheduling, patient registration and billing within the EMR system, ensuring accuracy and efficiency in daily operations.

The ideal candidate has at least a high school diploma, 2 years medical experience (surgical posting preferred) and strong communication skills to coordinate with physicians, nurses and administrative staff across departments.

Qualifications

• High School diploma or equivalent required; Bachelor’s degree preferred.
• Minimum 2 years medical experience; surgical posting experience preferred.
• Knowledge of HMOs, PPOs, Medicare, BC/BS and commercial restrictions.
• Familiarity with CPT and ICD-10 codes and medical terminology.
• Proficient in scheduling, registration and billing in EMR systems.
• Strong written and oral communication; team-oriented.
• Ability to perform non-complex arithmetic and manage multiple deadlines.

Responsibilities

• Reserve operating rooms; schedule related equipment; post patients for procedures.
• Cancel scheduled cases timely; notify affected individuals of changes.
• Prepare and reproduce master operating room schedules; distribute copies.
• Maintain patient admission/surgery records and filing systems.
• Inform physicians' offices of prerequisites and insurance requirements.
• Coordinate with surgeons and hospital departments for scheduling and tests.
• Pre-register patients; verify insurance coverage and authorizations.
• Handle patient communications and appointment reminders; respond to inquiries.
• Maintain scheduling and billing systems; address inquiries and optimize processes.

Skills

Medical terminology

CPT & ICD-10 codes

HMOs / PPOs knowledge

EMR scheduling

Written & oral communication

Arithmetic calculations

Multi-tasking

Customer service

Scheduling precision

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

EMR system

Job description

Under general supervision, schedules surgical procedures and appointments, registers patients and ensures a high level of accuracy with all tasks.EducationHigh School diploma or equivalent required. Bachelor’s degree preferred.Experience2 years medical experience required. Surgical posting experience preferred.SkillsKnowledge of all HMOs, PPOs, Medicare, BC/BS and commercial restrictions in addition to department carve outsKnowledge of CPT & ICD-10 codes and medical terminologySkill in using computerized medical record system (scheduling, registration, billing) and personal productivity applicationsSkill in written and oral communicationSkill in performing non-complex arithmetic calculationsAbility to manage multiple tasks and deadlinesExcellent customer service skillsPrincipal Duties and ResponsibilitiesReserves all operating rooms; schedules related equipment and posts patients for all operative procedures, inpatient and outpatientCancels scheduled cases in a timely mannerNotifies affected individuals of all changes in surgery such as date, time or cancellationsPrepares and assures the reproduction of master operating room. Collates OR schedules and delivers copies to designated hospital areasMaintains files of necessary records, such as requests pertaining to admission and/or surgery. Maintains filing system on each patient posted for admission or surgeryInforms physicians' representatives and secretaries of allied hospital services and pertinent related information; i.e., compliance and insurance requirements. Informs secretaries of prerequisites needed to ensure smooth flow of admission of patientSeeks assistance from managers when unable to accommodate requests from physician offices and/or operating room Charge Nurse/ManagersWorks closely with surgeon to schedule surgical procedures, diagnostic tests and therapeutic procedures according to restrictions of HMOs, PPOs, etc. and working in cooperation with patients and other hospital departments.Types letters, reports, forms, correspondence, diagnostic test results, patient histories and notes from machine dictation or rough draft where appropriate. Assembles and maintains files for all patients according to procedure and updates records and files for current patients.Schedules, confirms, and coordinates patient appointments. Prepares and prints daily patient schedule and distributes to appropriate personnel. Mails patient appointment reminders and calls patient prior to appointment to confirm. Pre-registers all patients and verifies authorization of patient testing orders and insurance coverage. Checks in patients upon arrival.Completes patient appointment verification calls, including patient travel screen questionnaire and creates patient file. Orders office supplies.Pre-registration of patients and confirm patients.Participates in staff orientation, education, and in office onboarding and training.Checks for patient referral if required by insurance and follow proper protocol for entering and attaching the referral.Collect pays and any outstanding balancesObtain prior authorization/referrals if required for visit or in office testing and/or surgical procedures.Maintains multifaceted computerized scheduling and billing system. Schedules patient appointments and performs (pre) registration duties.Receives and screens telephone calls as well as scheduling peer-to-peer conference calls. Responds to general inquiries by relating or referring to established policies and procedures.Identifies opportunities for more efficient operation of Surgical Posting. Open to feedback about Surgical Posting errors/mis-posts. Escalates relevant Surgical Posting concerns to Practice Manager and communicates Surgical Posting updates at daily huddle.Physical RequirementsAbility to sit, stand and pay close attention to detail.Ability to concentrate and pay close attention to detail and achieve a high level of efficiency with minimum errors, ability to prioritize work.Frequent standing, walking, and lifting (up to 20 pounds).Working ConditionsNormal office environment with little exposure to dust, temperature or hazardous materials.Pay Range$19.92 - $29.87Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.Equal Employment OpportunityGBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.