Senior Support Engineer: PLSQL, AppDynamics & Cloud

Dormont Manufacturing Co; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

Dormont Manufacturing Co is looking for a qualified technical support professional focused on BY Planning solutions. This role encompasses analyzing and debugging customer issues, working alongside Product Development and consulting teams, while ensuring system integrity and user support during the Steady state period.

The ideal candidate must possess a Bachelor’s degree, IT experience of 4-13 years, and strong skills in SQL and PL/SQL. Knowledge of additional tools like AppDynamics, Splunk, and Python will be a plus.

Qualifications

• Requires 4-13 years of IT experience with strong expertise in SQL and PL/SQL.
• NextGen skills like AppDynamics, Splunk, and Python are advantageous.
• Hands-on expertise in debugging/analysing code in Java.

Responsibilities

• Support various BY Planning solutions and technical issues.
• Work with multiple cross-functional teams to enhance designs.
• Provide technical and non-technical support during the Steady state period.

Skills

SQL

PL/SQL

Data structure

Analytical skills

Debugging skills

Java

Education

Bachelor's degree in computer science, IT, or related field

Bachelor's degree in Industrial/Mechanical Engineering or equivalent

Tools

AppDynamics

Splunk

MuleSoft

Python

AI/ML

Azure

MS Excel

Job description

Dormont Manufacturing Co is looking for a qualified technical support professional focused on BY Planning solutions. This role encompasses analyzing and debugging customer issues, working alongside Product Development and consulting teams, while ensuring system integrity and user support during the Steady state period.

The ideal candidate must possess a Bachelor’s degree, IT experience of 4-13 years, and strong skills in SQL and PL/SQL. Knowledge of additional tools like AppDynamics, Splunk, and Python will be a plus.