Senior Supply Manager - Resource Management

ByteDance; San Jose (CA); On-site; USD 159,000 - 360,000; Full time

Job summary

ByteDance's Cloud Team is seeking a Resource Management Project Manager to oversee the full lifecycle of ByteDance's global cloud resource delivery, including deployment, optimization, and end-of-life planning. You will collaborate with capacity planning, network, engineering, operations, procurement, supply chain, and finance to ensure successful delivery of cloud resources.

The role requires 3+ years in cloud delivery or related infrastructure, strong communication, and the ability to manage

Qualifications

• Bachelor's degree in a computer‑related field with 3+ years in cloud delivery or data center ops.
• Excellent written and oral communication skills.
• Detail‑oriented with ability to handle multiple tasks in fast paced settings.
• Proficient in English for work with cloud providers.

Responsibilities

• Own the deployment of ByteDance's global cloud resource infrastructure.
• Collaborate with capacity planning, network, engineering, operations, procurement, supply chain, and finance to deliver resources.
• Manage multiple suppliers, track progress, identify risks, and deliver per plan on cost and quality.
• Lead standardization of global project management processes and shorten delivery cycles.
• Develop server generation transition plan and verify new platform environment; schedule EOL for old servers.
• Optimize interfaces between teams and identify low-utilization machines to promote recycling and reuse.

Skills

Communication skills

English proficiency

Attention to detail

Multitasking

Independent thinking

Cloud delivery

Job description

Responsibilities

We are the ByteDance Cloud Team, as a core component of the company's supply system, aiming to provide compliant, cost-effective, high-quality, and efficient end-to-end cloud supply chain solutions for global businesses such as Douyin, TikTok, Feishu, and e-commerce. Our mission is to ensure the efficient delivery and circulation of cloud resources through scientific resource planning, refined delivery management, and digital platform capabilities, thereby helping the company's business maintain a leading edge in the global AI competition wave.

Our three core objectives are:

1. Controllable and predictable resource acquisition: Conduct demand forecasting, optimize resource allocation, and ensure delivery reliability.
2. Cost Transparency and Controllability: Based on the FinOps system, achieve accurate cloud cost measurement and Refined Operation.
3. Controllable business processes and risk boundaries: Build a high-quality delivery and operation and maintenance system to achieve early warning of resource anomalies.

As a resource management project manager, you will be responsible for the full lifecycle management of ByteDance's global core cloud resource delivery (cloud resource delivery, NPI, cloud resource utilization optimization), and the specific job responsibilities include:

• - As the Owner, responsible for the deployment of ByteDance's global cloud resource infrastructure.
• - Collaborate with multiple teams, including capacity planning, network, engineering, operations and maintenance, procurement, supply chain management, and finance, to ensure the successful delivery of cloud resources.
• - Manage multiple suppliers, track project progress throughout, identify risks, and resolve issues; be responsible for the delivery results of projects under the requirements of the predetermined plan, cost, and quality.
• - Lead and drive the standardization of global project management processes, optimize deployment methodologies to further shorten the delivery cycle.
• - Collaborate with the team's technology, server platform, and vendors to develop a server generation transition plan, verify the setup of the new platform environment, and plan the EOL (End-of-Life) schedule for servers on the old platform.
• - Optimize the interfaces between various horizontal teams (TT Cost Team, operational analysis, and operations and maintenance), identify low-utilization machines through Data Analysis, and promote their recycling and reuse.

Qualifications

Minimum Qualifications:

• - Bachelor's degree or above, majoring in computer-related fields, with over 3 years of experience in cloud delivery, Data center infrastructure operation and maintenance, or related technical support.
• - Has excellent written and oral communication skills.
• - Extremely detail-oriented and proven to have the ability to manage multiple tasks simultaneously.
• - Has the ability to think independently and respond quickly in high-intensity, fast-paced environments.
• - Proficient in English, able to communicate with cloud providers in English proficiently in work scenarios.

Preferred Qualifications:

• - More than 5 years of experience in large-scale infrastructure project management, with preference given to those with experience in delivering hyperscale Data center infrastructure (Hyperscale).
• - More than 5 years of Public Cloud IT infrastructure deployment or similar critical infrastructure project management experience.
• - More than 5 years of IT deployment or project management-related experience

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Reasonable Accommodation

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $159000 - $360000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including all statutes, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. 3. Exercising sound judgment.