Senior Supply Chain Planning Analyst, Therapeutic Dermatology

Galderma SA; Boston (MA); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan with employer match

Paid time off

Job summary

Galderma SA in Boston, MA is seeking a Senior Supply Chain Planning Analyst to align omnichannel and marketing capabilities with technology delivery. You will translate business needs into prioritized platform capabilities, partner with IT and external partners, and shape the US supply chain planning roadmap.

The role emphasizes cross-functional collaboration, Next Best Action, and data-driven decisioning within a regulated pharma environment.

Qualifications

• 7+ years in omnichannel, MarTech, CRM, digital transformation, or platform product ownership.
• Proven ability to bridge between commercial stakeholders and IT/technology delivery teams.
• Experience defining/scaling Next Best Action or decisioning in pharma/healthcare or regulated environments.
• Strong track record partnering with system integrators, agencies, and global tech teams.
• Ability to lead through influence in complex, matrixed organizations.

Responsibilities

• Serve as the primary business–technology interface for US omnichannel and marketing capabilities.
• Translate requirements into clear product definitions, roadmaps, and backlogs for IT and delivery partners.
• Act as escalation and alignment point among US commercial teams, IT, Global Tech, data teams, and vendors.
• Ensure business intent is preserved through design, build, and deployment to reduce rework and technical debt.

Skills

Omnichannel product ownership

Business–IT bridge

Next Best Action/decisioning

Partnering with SI/AGENCIES/Global Tec

Influence in matrixed orgs

Job description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Senior Supply Chain Planning Analyst

Location: Boston, MA (Hybrid)

The Opportunity

The Associate Director, Omnichannel & Marketing Capabilities, is a senior product and capability leader who serves as the primary bridge between US commercial business needs and technology execution. This role is responsible for defining, prioritizing, and scaling the omnichannel, customer data, and decisioning capabilities that power Galderma’s US brands and field teams.

Acting as the single point of accountability between Brand, Omnichannel, Field, Data, IT, and external implementation partners, this leader translates commercial strategy and use cases into clearly defined, prioritized platform capabilities. The role owns the product vision and roadmap across Salesforce and the broader MarTech ecosystem, ensuring solutions are scalable, compliant, and aligned to enterprise architecture.

A core focus of this role is enabling pharma commercial and field capabilities, including Next Best Action, coordinated field–digital engagement, and data-driven personalization, delivered through strong partnership with IT and global technology teams rather than hands-on platform execution.

Key Responsibilities

• Serve as the primary business–technology interface for US omnichannel and marketing capabilities, aligning commercial needs with technical delivery.
• Translate brand, omnichannel, and field requirements into clear product definitions, capability roadmaps, and prioritized backlogs for IT and delivery partners.
• Act as the escalation and alignment point between US commercial teams, IT, Global Tech, data teams, and vendors to ensure shared understanding and execution.
• Ensure business intent is preserved throughout design, build, and deployment—reducing rework, duplication, and technical debt.

Qualifications

• 7+ years of experience in omnichannel, MarTech, CRM, digital transformation, or platform product ownership.
• Proven success acting as a bridge between commercial stakeholders and IT / technology delivery teams.
• Experience defining and scaling Next Best Action or decisioning capabilities in pharma, healthcare, or other regulated environments strongly preferred.
• Strong background partnering with system integrators, agencies, and global technology teams.
• Ability to lead through influence in complex, matrixed organizations.

Physical Requirements and Work Environment

This role requires the ability to perform standard office activities, including extended periods of computer use, participation in virtual and in-person meetings, and collaboration across teams. Depending on business needs, occasional travel may be required. Work environments and physical requirements may vary based on the requirements of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs.

Compensation

The target base salary range for this role is $95,000-$120,000 per year. This range reflects the anticipated compensation for the role. Where pay falls withing the range may vary based on many factors, including, but not limited to, job responsibilities, skills, experience, education, certifications, location and applicable geographic pay zones, market conditions, internal equity and business considerations. Compensation decisions are made based on an assessment of the candidate’s qualifications and the totality of relevant factors.

Include for non-sales roles:

In addition to base salary, this role is eligible to participate in an annual short-term incentive program, subject to plan terms and eligibility requirements.

Benefits

• Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer

At Galderma, you’ll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.