Senior Supply Chain Planning Analyst, Therapeutic Dermatology

Galderma Prod Canada Inc.; Boston (MA); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Annual incentive program

Comprehensive benefits

Job summary

Galderma in Boston, MA is seeking a Senior Associate Director, Omnichannel & Marketing Capabilities, to lead the omnichannel, customer data, and decisioning capabilities for US brands and field teams.

The role serves as the primary bridge between Brand, Omnichannel, Field, Data, IT, and external partners, defining a roadmap across Salesforce and MarTech, ensuring scalable, compliant solutions within enterprise architecture.

Qualifications

• 7+ years of experience in omnichannel, MarTech, CRM, digital transformation, or platform product ownership.
• Experience bridging commercial stakeholders and IT/technology delivery teams.
• Experience defining and scaling Next Best Action or decisioning capabilities in pharma, healthcare, or other regulated environments strongly preferred.
• Strong background partnering with system integrators, agencies, and global technology teams.
• Ability to lead through influence in complex, matrixed organizations.

Responsibilities

• Serve as the primary business–technology interface for US omnichannel and marketing capabilities, aligning commercial needs with technical delivery.
• Translate brand, omnichannel, and field requirements into clear product definitions, capability roadmaps, and prioritized backlogs for IT and delivery partners.
• Act as the escalation and alignment point between US commercial teams, IT, Global Tech, data teams, and vendors to ensure shared understanding and execution.
• Ensure business intent is preserved throughout design, build, and deployment—reducing rework, duplication, and technical debt.

Skills

Omnichannel

MarTech

CRM

Digital transformation

Product ownership

Job description

Job Title: Senior Supply Chain Planning Analyst

Location: Boston, MA (Hybrid)

The Opportunity

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

The Associate Director, Omnichannel & Marketing Capabilities, is a senior product and capability leader who serves as the primary bridge between US commercial business needs and technology execution. This role is responsible for defining, prioritizing, and scaling the omnichannel, customer data, and decisioning capabilities that power Galderma’s US brands and field teams.

Acting as the single point of accountability between Brand, Omnichannel, Field, Data, IT, and external implementation partners, this leader translates commercial strategy and use cases into clearly defined, prioritized platform capabilities. The role owns the product vision and roadmap across Salesforce and the broader MarTech ecosystem, ensuring solutions are scalable, compliant, and aligned to enterprise architecture.

A core focus of this role is enabling pharma commercial and field capabilities, including Next Best Action, coordinated field–digital engagement, and data‑driven personalization, delivered through strong partnership with IT and global technology teams rather than hands‑on platform execution.

Key Responsibilities

• - Serve as the primary business–technology interface for US omnichannel and marketing capabilities, aligning commercial needs with technical delivery.
• - Translate brand, omnichannel, and field requirements into clear product definitions, capability roadmaps, and prioritized backlogs for IT and delivery partners.
• - Act as the escalation and alignment point between US commercial teams, IT, Global Tech, data teams, and vendors to ensure shared understanding and execution.
• - Ensure business intent is preserved throughout design, build, and deployment—reducing rework, duplication, and technical debt.

Qualifications

• - 7+ years of experience in omnichannel, MarTech, CRM, digital transformation, or platform product ownership.
• - Proven success acting as a bridge between commercial stakeholders and IT / technology delivery teams.
• - Experience defining and scaling Next Best Action or decisioning capabilities in pharma, healthcare, or other regulated environments strongly preferred.
• - Strong background partnering with system integrators, agencies, and global technology teams.
• - Ability to lead through influence in complex, matrixed organizations.

Physical Requirements and Work Environment

This role requires the ability to perform standard office activities, including extended periods of computer use, participation in virtual and in‑person meetings, and collaboration across teams. Depending on business needs, occasional travel may be required. Work environments and physical requirements may vary based on the requirements of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Compensation

The target base salary range for this role is $95,000-$120,000 per year. This range reflects the anticipated compensation for the role. Where pay falls withing the range may vary based on many factors, including, but not limited to, job responsibilities, skills, experience, education, certifications, location and applicable geographic pay zones, market conditions, internal equity and business considerations. Compensation decisions are made based on an assessment of the candidate’s qualifications and the totality of relevant factors.

Include for non-sales roles:

In addition to base salary, this role is eligible to participate in an annual short‑term incentive program, subject to plan terms and eligibility requirements.

Benefits

Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer

At Galderma, you’ll be part of a purpose‑driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.