Senior Supplier Quality Engineer: Complaint & CAPA Lead

Abbott; Pomona (CA); On-site; USD 90,000 - 180,000; Full time

Job summary

Abbott in Pomona, CA is seeking a Senior Supplier Quality Engineer (Complaint Handling) to lead quality engineering activities addressing product/process issues and complaint handling. The role partners with operations to drive improvement and ensures regulatory compliance across the product lifecycle.

The ideal candidate will manage complaint investigations, CAPA, and risk management, and support design control activities.

Qualifications

• Bachelor in science or engineering field; 5+ years in a quality role in biotechnology with 3–5 years of progressive responsibility.

Responsibilities

• Drive continuous process improvement with Operations to improve processes and resolve issues.
• Administer complaint handling and investigate inquiries; support CAPA and nonconformance.
• Ensure compliance with QMS, ISO, FDA and GMP; support audits and validation activities.
• Collaborate with R&D, Manufacturing, QC, and Design Engineering to address quality challenges.

Skills

Quality engineering

CAPA

Root cause analysis

Project management

Leadership

Education

Bachelors in science/engineering

Tools

QMS software

Risk management (FMEA)

Job description

Abbott in Pomona, CA is seeking a Senior Supplier Quality Engineer (Complaint Handling) to lead quality engineering activities addressing product/process issues and complaint handling. The role partners with operations to drive improvement and ensures regulatory compliance across the product lifecycle.

The ideal candidate will manage complaint investigations, CAPA, and risk management, and support design control activities.