Senior Supplier Quality Engineer

Rapiscan Systems; Billerica (MA); On-site; USD 130,000 - 140,000; Full time

Job summary

Rapiscan Systems, an OSI Systems, Inc. company, seeks a Senior Supplier Quality Engineer to lead supplier qualification and ongoing performance management. You will drive audits, CAPA, and supplier development to meet quality, delivery, and cost goals across the supply chain.

You will partner with Engineering and Manufacturing on NPI, process validation, and change control, while traveling to supplier sites as needed.

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical field, or equivalent experience.
• 10+ years of supplier focused quality, quality engineering, procurement engineering, with manufacturing quality experience.
• Strong understanding of quality systems and problem-solving methodologies (CAPA, 8D, 5-Why, Pareto, FMEA, SPIs).
• Experience with supplier audits, supplier development, and supplier qualification programs.
• Proficiency interpreting mechanical and electrical drawings and specifications.
• Knowledge of manufacturing processes including machining, sheet metal fabrication, welding, plastics, and electro-mechanical assemblies.
• Working knowledge of ISO 9001:2015 quality systems.
• Strong project management, analytical, communication, and cross-functional collaboration skills.
• Proficiency with Microsoft Office applications (Excel, Word, PowerPoint).

Responsibilities

• Lead supplier qualification, approval, and ongoing performance management activities.
• Conduct supplier audits and manage corrective actions to ensure quality requirements.
• Drive supplier development initiatives that improve quality, delivery, process capability, and cost efficiency.
• Own supplier nonconformance investigations, root cause analysis, and CAPA activities.
• Support production part approval processes, supplier process validation, FAIR activities, and outsourced process qualifications.
• Establish and maintain supplier quality metrics and performance reporting.
• Partner with Engineering and Manufacturing to resolve technical, configuration management, and change control issues.
• Participate in New Product Introduction (NPI) activities to ensure supplier readiness and quality requirements are incorporated early.
• Provide technical guidance and quality support to suppliers and internal stakeholders.
• Present supplier performance, risks, and improvement initiatives to senior leadership.
• Travel to supplier locations to conduct audits, qualifications, and resolve quality issues as needed.

Skills

Quality engineering

CAPA

Supplier development

Cross-functional collaboration

Project management

Education

Bachelor’s degree in Engineering or related field

Tools

Microsoft Dynamics 365 (D365)

Agile PLM

SolidWorks

ISO 9001:2015 knowledge

Job description

Overview

Rapiscan, an OSI Systems, Inc. company, empowers those who safeguard our world with the technologies, services, and expertise needed to detect threats, secure commerce, and protect communities. An industry leader in X-ray inspection, radiation and trace detection, metal detection, and optical inspection solutions, Rapiscan has over 100,000 scanning systems installed around the world to assist customs agencies, border security, aviation authorities, law enforcement, military organizations, and security professionals in combatting terrorism, smuggling, and trade fraud.

Overview

Rapiscan, an OSI Systems, Inc. company, empowers those who safeguard our world with the technologies, services, and expertise needed to detect threats, secure commerce, and protect communities. An industry leader in X-ray inspection, radiation and trace detection, metal detection, and optical inspection solutions, Rapiscan has over 100,000 scanning systems installed around the world to assist customs agencies, border security, aviation authorities, law enforcement, military organizations, and security professionals in combatting terrorism, smuggling, and trade fraud.

Position Summary

The Supplier Quality Engineer (SQE) serves as the primary quality liaison between Rapiscan and its supplier base. This role partners closely with Supply Chain, Manufacturing, Engineering, and suppliers to ensure purchased materials, components, and services consistently meet quality, cost, and delivery expectations.

The SQE owns supplier qualification activities, supplier quality performance, nonconformance investigations, corrective actions, and supplier development initiatives. The position also supports new product introductions, process improvements, supplier audits, and continuous improvement efforts across the supply chain.

Responsibilities

Key Responsibilities

• Lead supplier qualification, approval, and ongoing performance management activities.
• Conduct supplier audits and manage corrective actions to ensure compliance with quality requirements.
• Drive supplier development initiatives that improve quality, delivery performance, process capability, and cost efficiency.
• Own supplier nonconformance investigations, root cause analysis, and corrective/preventive action (CAPA) activities.
• Support production part approval processes, supplier process validation, FAIR activities, and outsourced process qualifications.
• Establish and maintain supplier quality metrics and performance reporting.
• Partner with Engineering and Manufacturing to resolve technical, configuration management, and change control issues.
• Participate in New Product Introduction (NPI) activities to ensure supplier readiness and quality requirements are incorporated early in the product lifecycle.
• Provide technical guidance and quality support to suppliers and internal stakeholders.
• Present supplier performance, risks, and improvement initiatives to senior leadership.
• Travel to supplier locations to conduct audits, qualifications, and resolve quality issues as needed.
• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the Company’s Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.
  
  

Qualifications

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical field, or equivalent experience.
• 10+ years of supplier focused quality, quality engineering, procurement engineering, with manufacturing quality experience within a complex manufacturing environment.
• Strong understanding of quality systems and problem-solving methodologies, including CAPA, 8D, 5-Why Analysis, Pareto Analysis, FMEA, and statistical process improvement tools.
• Experience with supplier audits, supplier development, and supplier qualification programs.
• Proficiency interpreting mechanical and electrical engineering drawings and specifications.
• Knowledge of manufacturing processes including machining, sheet metal fabrication, welding, plastics, and electro-mechanical assemblies.
• Working knowledge of ISO 9001:2015 quality systems.
• Strong project management, analytical, communication, and cross-functional collaboration skills.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
• Ability to travel approximately 20-25%, including occasional international travel.
  
  

Preferred

• Experience in electro-mechanical and complex capital equipment manufacturing.
• Familiarity with Microsoft Dynamics 365 (D365), Agile PLM, and configuration management systems.
• Experience using SolidWorks.
• Working knowledge of ISO 14001.
• Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Lead Auditor, or similar ASQ certifications.
• Qualified ISO 9001 and/or ISO 14001 auditor.
  
  

Please review our benefits here: Life at OSI

Pay may range from $130,000 to $140,000 annually

The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.

Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.