TEAM LEADER

PeopleInc; Buffalo (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

People Inc. in Western New York seeks a dedicated professional to supervise direct care staff during the Senior Residential Supervisor’s absence and oversee shifts. The role includes guiding residents in daily living, developing individual goals, and participating in activities and maintenance tasks.

Responsibilities include staff coaching, medication administration, accurate record-keeping, and timely incident reporting to support a safe, respectful environment.

Qualifications

• High school diploma or GED is required.
• 18 years of age or older.
• Valid driver’s license in accordance with agency policy.
• CPR certification is required.
• SCIP-R certification is preferred.
• Ability to read and write.

Responsibilities

• Supervise direct care staff in Senior Residential Supervisor’s absence and provide oversight and guidance on designated shifts.
• Schedule and oversee tasks/activities performed by staff to ensure quality care.
• Assist with staff development, coaching and corrective action.
• Provide instruction and supervision of residents in activities of daily living and program goals.
• Promote positive relationships with individuals, families, advocates and community.
• Administer medication and complete health-related forms.
• Maintain accurate records and report incidents promptly.

Skills

CPR certification

SCIP-R certification

Valid Driver’s License

Reading & writing ability

Multitasking

Education

High school diploma or GED

18 years of age

Job description

Supervise direct care staff in Senior Residential Supervisor’s absence and provide oversight and guidance on designated shifts. Instruction and supervision of residents in all aspects of daily living, development and implementation of individual goals, supervision and participation in maintenance and housekeeping activities. Ensure completion of required duties for each shift.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

• Supervise direct care staff in Senior Residential Supervisor’s absence and provide oversight and guidance on designated shifts.
• Schedule and oversee the tasks/activities performed by individual and household staff to ensure the services and care to each individual.
• Assist Senior Residential Supervisor with staff development, coaching and feedback, and corrective action.
• Provide instruction and supervision of individuals in areas of daily living including: active treatment, personal hygiene, dietary and nutritional needs through menu planning, food purchasing, preparation and storage, purchase and care of personal belongings, money management, (including documentation), utilization of community recreational activities.
• Promote and coordinate positive relationships and communication with individuals, families, advocates, employees and the surrounding community/neighborhood.
• Ensure communications are disseminated to appropriate parties in an effective and timely manner.
• Administer medication and responsible for completion of all pertinent health related forms.
• Safely transport individuals to and from activities and appointments.
• Ensure efficient, confidential and comprehensive record keeping as mandated for individual and staff related activities/incidents and site maintenance.
• Ensure timely and accurate reporting of all incidents (minor, reportable, serious reportable). Ensure completion of all required paperwork and implement quality improvement measures.
• Work with Senior Residential Supervisor to develop, implement and monitor progress of program plans.
• Monitor and maintain facilities appropriately to ensure a safe environment conducive to the health, safety and well-being of individuals and employees.
• Schedule, participate in, and run monthly fire drills.
• Performs CPR and Strategies for Crisis Intervention and Prevention (SCIP-R).
• Responsible for recording time worked at the start and end of each shift.
• Complies with all agency policies and procedures.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

• High school diploma or GED.
• 18 years of age.
• 1 year of related experience preferred.
• Valid Driver’s License that meets agency policy.
• Medical competency-based training.
• Ability to read and write.
• Ability to handle multiple tasks simultaneously.
• Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing.
• Lifting requirement of 35 lbs.
• Ability to lift and transfer individuals manually and mechanically as required by prescribed program/plan.
• Ability to move, reposition, and place individuals in pieces of equipment.
• Physical agility and ability to react to emergency situations, including maintaining Strategies for Crisis Intervention and Prevention (SCIP-R) certification as per regulatory guidelines.
• CPR certification required.

SUPERVISORY RESPONSIBILITIES

• In conjunction with the Senior Residential Supervisor supervises direct care staff.

Why People Inc.?

When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving great benefits (generous PTO, PTO buyback, affordable insurance, tuition reimbursement, career mentoring, shift incentives and more), flexibility and the opportunity to help others move closer to their life goals and dreams. People Inc. is Western New York’s largest and most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one on one with people who have disabilities and helping them in all aspects of daily life takes a special person – someone who’s dedicated, caring and compassionate – that’s how we treat our employees.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.